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After Searching for Care for Her Own Mother, Entrepreneur Sara Kern Opens Home Helpers in Billings

Home Helpers of Billings, part of the nation’s leading franchise specializing in comprehensive home care for seniors, new mothers, and individuals needing recuperative and continuing assistance, serves Billings and Yellowstone County.

Billings, Montana - When Sara Kern’s mom was only 46, she suffered a debilitating stroke that left her partially disabled. A few years after her father passed – at only 62 – Kern moved her mom in to live with her. That experience left Kern thinking about the in-home care options in her community and how she could be part of a better solution. Now Kern is pleased to announce the launch of her new business, Home Helpers of Billings.

Home Helpers is the nation’s leading franchise specializing in comprehensive home care for seniors, new mothers, and individuals needing recuperative and continuing assistance. Home Helpers of Billings also offers Direct Link, its proprietary line of 24/7 medical alert systems, including a fall sensor with GPS locator and an automated medication dispenser. Home Helpers of Billings serves Billings and Yellowstone County.

"When I realized my mom was going to need assistance at some point, I started looking at the options. It was scary for me to think about who I could trust to care for her and what her choices would be. Home Helpers is a need in this community and I’m committing myself to being the best. I want to have amazing caregivers because, if my mom needs help, I want to able to call any one of them and feel comfortable sending them her way. For me, this is about serving the community, including my own family," Kern said.

Home Helpers specializes in helping families care for their loved ones so they can focus on spending quality time together – not just being full-time caregivers. Home Helpers’ full-range of home care services empower clients to live healthier and more rewarding lives in the privacy, safety, and comfort of their own homes. Home Helpers of Billings offers free in-home consultations and works with each client to create a flexible, affordable care plan based on a person’s individual needs. Services offered include personal care such as grooming, bathing, ambulation, medication management, and care management as well as respite care, meal preparation, laundry, light housekeeping, companionship, and transportation.

Kern grew up in Montana and has lived in Billings since 2003. She started her career as a C.N.A. and, since then, has worked mostly in the service industry. She’s looking forward to continuing to use her customer service and people skills in Home Helpers.

"I think the most exciting thing about this business is that I’m opening it for the right reasons. I want to know I’m providing the best care for my own mother and I felt like bringing Home Helpers to Billings and hiring some amazing caregivers would be the best way to do that. I am passionate about providing the best care and an awesome customer service experience – that’s what is going to set us apart in this community," Kern said.

Hear From the
Families We Serve

  • I would tell a friend that Home Helpers has provided a human element for me. The caregiver from Home Helpers takes me out to get my groceries and I appreciate that she is able to take her little truck and bring home plants for me.

    Grace N.
  • Our family cannot say enough about the professionalism and reliability we have experienced with the entire Home Helpers organization. They have certainly improved Mom’s quality of life and helped us have some peace of mind. We have complete confidence in the elderly home care provided by Home Helpers.

    Rosemary I.

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urgent situation

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You have a loved one who is in declining health

You want to keep them in their beloved home, but need to know their needs are being cared for.

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Awards and Associations

  • 2019 Entrepreneur Franchise 500
  • International Franchise Association
  • Home Care Association of America