Community Blog

Home Helpers & Direct Link of Boise, ID Earns 7-Star Certification

By Mike Jackson

[Boise, Idaho] – Home Helpers of Boise, ID has earned the exclusive 7-Star Certification for excellence in home care operations.Home Helpers - Best of the best

 

This Quality Assurance Program was put into place by the Home Helpers National Support Center to ensure that local offices are maintaining the highest standards in Home Care and business operations. Offices receive one star for each area in which they meet or exceed the requirement.

This Quality Assurance program consists of seven areas:

  • Marketing and Business Plan Implementation
  • Operations Manual Compliance
  • 24/7 Phone Availability
  • Caregiver Training Documentation and Certification
  • Positive Customer Satisfaction Rating
  • Current Franchise Agreement
  • HIPPA Compliance

“Our goal is to keep seniors living independently and to provide the best service to them, their families and our community,” Mike Jackson, owner of Home Helpers and Direct Link of Boise, ID said. “This quality program helps keeps us in line with our core goal, holds us accountable, and makes certain that we are doing our very best.”

 

For more information, contact Home Helpers and Direct Link of Boise, ID at (208) 322-2668 or 58621@Homehelpershomecare.com or visit HomeHelpersHomeCare.com/BoiseID

 

ABOUT HOME HELPERS

Founded in 1997, Cincinnati-based Home Helpers is one of the nation’s leading home care franchises helping people live healthier, more independent lives in the comfort of home. With a presence in more than 600 communities across North America, Home Helpers cares for seniors, new and expectant mothers, those recovering from illness or injury and individuals facing lifelong challenges. Home Helpers is affiliated with Direct Link, a national provider of 24/7 emergency response systems and vital signs monitoring units. For more information on Home Helpers and franchising opportunities, visit the company’s Web site at www.Homehelpershomecare.com. Home Helpers does not discriminate against anyone on the basis of religion, race, sex, color, national origin, ethnicity, disability, age or sexual preference in connection with employment or acceptance, treatment, or participation in its programs, services and activities.