About Home Helpers
Home Helpers was founded in 1997. Home Helpers’ goal has always been simple – to provide exceptional home care to those in need of a caring, helping hand. What began as a simple idea – making life easier, one person at a time – has grown and evolved over the years. We are now supporting clients and families in more than 500 communities across North America, providing in home care services to seniors, working parents and those requiring continuing and recuperative care. As one of the nation’s leading senior care providers, our mission is to become the most trusted and respected provider of comprehensive home care services and support for you and your loved ones, empowering you to remain independent in your homes and communities. For more information about Home Helpers corporate, please visit www.HomeHelpersHomeCare.com.
Of all the questions we are asked, this is the one our families typically
have the most concern. With this in mind, I want to let you know how we
find, hire, and train our caregivers. The reason we won the awards above
and continue to grow this business is because of our wonderful caregivers.
First of all, we have a unique way of finding our caregivers. While most
of our competition find caregivers on CraigsList, we locate our caregivers
through churches, nursing schools, and friends of our existing caregivers.
We look for a caregiver who has a “heart to serve”, not just
someone that needs a paycheck.
Once we locate a potential caregiver, they must then pass a 20 step screening process. This includes taking a Personality Assessment, a Nationwide Fingerprint background check administered by the Tennessee Bureau of Investigation, Drug Testing, TB Skin test, Reference Checks, and more. They then are interviewed by 2 of us. Each of us has to say “YES” in order to proceed with offering them a position.
Once they become part of our family, they then go through HH University, which consists of a training/orientation program, online classes, as well as ongoing training.
When you sign on with us, you know that all of our caregivers have gone through the hiring process, they have been trained, they are our employees, they are bonded, licensed, and insured. We are never offended by a potential client asking for a copy of our license or insurance documentation.