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Caregiver Portal

Welcome to our Caregiver Portal!

Our Mission

Be the most trusted and respected provider of comprehensive home care services and support for individuals who choose to remain independent wherever they call home.

Our Vision

We are the extended family when the family can't be there. Our goal is to make life easier by delivering the same exceptional care we would expect for ourselves and our families. We will provide services to support any individual wherever they call home.

Our Values

Care, Service, Trust, Respect, Accountability



Use Paychex Flex to log-in and view paystubs and update HR & Payroll Information

Helpful tip: if you have any issues with a direct deposit transaction, it is best to call Paychex flex directly: 800-741-6277 also, please note that processing of manual checks has currently been suspended due to Covid-19.

Click HERE to access our digital Payroll Calendar.

Click REQUEST OFF to access our online Request Off Form.

Employee Perks

employee perks


As we continue to look for new and innovative ways to show our appreciation for our associates, we’ve partnered with TicketsatWork to provide you a new discount benefit. It’s free to join and simple to enroll, and will provide you access to savings on:

  • Movies
  • Theme Parks
  • Hotels
  • Shows
  • Concerts
  • Sporting Events
  • Shopping
  • and more!


  • Go to and click on Become a Member
  • Use our company code and your email to create an account
  • Company Code: ECREWARDS


iIt couldn't be easier to have a successful launch! We strive to make this as easy as possible, so enjoy FinFit's preferred employee engagement materials to ensure you get the best results!

Caregiver and Client Referral Bonus Program

We're proud to offer our Caregiver and Client Referral Bonus Program to our staff for helping to maintain and grow the agency. This is accomplished both through referrals and doing a great job with your clients, day in and day out.


Earn $50 for referring someone you know! At Home Helpers of Chagrin, we have a great employee referral program where we ask existing employees to recommend great caregiver candidates.


Earn $50 for referring a new Medicaid client.

Earn $100 for referring a new private pay client.

Suggestion Box

It is our goal to ensure all employees have a great experience here at Home Helpers.

Use our Suggestion Box form for any feedback, suggestions, or other ideas related to your work experience.

Schedules and Time Keeping

clear care

how to download the mobile app

The ClearcareGo mobile app will be primary tool for viewing your schedules, viewing client care assessments/care plans, clocking in and out of shifts, and documenting tasks/activities completed while at a shift. The app is available for both iPhone (iOS) and android smartphones. You can find the application in the apple app store (iTunes) or the google play store.

Continued Education

carestar learning

Click HERE to access the Carestar learning for any assigned online training.

Hear From the
Families We Serve

  • Our family was very pleased with the help we received from Home Helpers. I looked forward to their help which was 24/7 for a while.

    - Annette Geraci
  • The caring professionals at HH of Chagrin came through for my wife and me when we needed them most. I highly recommend them.

    - Grant Keating

We're Here to Help

You have an
urgent situation

You need support you can trust immediately.

We will
come to you

With our FREE In-Home Care Assessment and Home Safety Assessment we can help you through this tough time in the comfort of your own home.

You have a loved one who is in declining health

You want to keep them in their beloved home, but need to know their needs are being cared for.

We'll help you with a plan

With our Cared-4program, we create a customized plan specific to your loved one's needs.

Intro to In-Home Care
You need additional

You have been providing care, but need additional help who can care for your loved one with the same passion that you do.


Our Caregivers are trained and insured. We'll be part of your family, help with the day, and celebrate your loved one.

Our Caregivers

Steps to Care

  1. 1.
    Initial Call Once we’ve received your information, we will have a detailed call to gather more information on the care situation, answer any pressing concerns, and set up a time to meet in person.
  2. 2.
    In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Cared-4Customized Care Plan to your unique needs.
  3. 3.
    Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
  4. 4.
    Client Visits Once we have begun care, we will pop in at times our Caregiver is there to see how things are going and determine if we need to adjust the Care Plan.
Veteran & Military Families Initiative Dedicated to Serve

Contact Home Helpers® Home Care

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Awards and Associations

  • 2019 Entrepreneur Franchise 500
  • International Franchise Association
  • Home Care Association of America