Client Review - Bill
Client Review - Victor C.
When you’re in the business of helping people, one of the best feelings is receiving positive feedback from the clients and families you serve. We view it as a privilege to provide in-home care for seniors and others needing help to live independently at home.
Please contact us today to let us know how we’re doing or call (630) 515-1185.
★★★★★ “Of the 3 agencies we interviewed, Michael with Home Helpers stood out as the one we felt most comfortable caring for my mother who needed 24 hour care. Michael’s agency started in October of 2014 and stayed with my mother until her passing in December of 2015. Laverne was her primary care taker for the entire time. My mother was treated like family by Laverne. My mother was given great care by Michael’s agency. When she had to go to a doctor’s appointment there was always proper assistance to helper up and down the stair lift. I highly recommend Michael and his agency. Thank you Michael and your staff.” – Victor C., Wood Dale, IL
★★★★★ “Michael, I just want to thank you and your staff for the help you have gave to me for my Mother. From the beginning your team was able to adapt to my ever changing needs that allowed her to live at the house longer. The caregiver Elsie is a fantastic person and always did the extra steps it took to care for my Mother. I really cannot say enough about her and the care she showed. She is a true asset to your company. Tracy and your wife were also great. Filling in when needed and adapting to what seemed like my ever-changing needs. Thank you for all the help.” - Paul B., Wood Dale, IL
★★★★★ "Many thanks to Home Helpers and Mom’s caregiver, Jenny. Jenny was an angel sent from heaven as she would spend quality time with Mom. She would take her to the Arboretum, out to Panera Bread for lunch (one of her favorite places), and perhaps out to share a cup of tea. If it was a bad weather day, the two of them would stay in and Jenny would teach Mom how to draw or work on some other craft. God Bless you Jenny." – Bill, Downers Grove, IL
★★★★★ “All’s well that ends well. I found myself needing surgery for a hip tear that would require six weeks of recovery. I found Michael and Home Helpers. What a gift. I had four trusty companions during that time who were so kind, smart and helpful. I would not have recovered so well without their help. Thank you Michael and Home Helpers!” – Bartholomew
★★★★★ “Very impressed with Michael, his staff and his caregivers. They listen, they make every effort to get good match and fulfill needs. We interviewed several agencies and this one was the clear one to top the list. I also like the idea that the people they send are their employees, not contractors. That saves a lot of administrative hassle that makes the price a great value.” - Martha
★★★★★ “I used Home Helpers from June of last year to January of this year to provide companion care for my mom. The caregiver selected; Elsie was a perfect match for my mom. Michael and Tracey in the office were fantastic also and great at accommodating my requests for additional coverage as my needs changed. From the first meeting with Michael to the very end, all of the people involved were responsive, courteous, friendly and followed through as needed promptly. This was truly an exemplary performance by the whole team at Home Helpers.” – William
★★★★★ “I have used Home Helpers since February of this year and have been extremely satisfied with the services they provided. The caregivers were very loving to my wife who has Alzheimer’s disease and helped her greatly through this period. I highly recommend them to anyone who needs caregiver services.” – Steve
★★★★★ “From the standpoint, our experience with Home Helpers was great and wonderful. I contacted Michael on Friday, and he came to our house Sunday. I really needed someone by Monday. He provided Rosa and Tina. They’re great in providing care for my mom and dad.” – Mike
★★★★★ “I have used Home Helpers from September to January. The girls who took care of my mom had been terrific. Everything went really well from how they started up to how they dealt with everything. They have billed us accurately. We encountered no problems with the scheduling. Indeed, I was happy with their care and service.” – Bob
★★★★★ “Home Helpers is absolutely awesome! I would recommend them to anybody. The caregivers were very helpful and caring. I feel confident when I leave because they’re there to help. The people at the office are very accommodating.” – Alice
★★★★★ “My wife was diagnosed with brain cancer and I needed somebody to help to take care of her. Carol was my caregiver and they saved my life. I wouldn’t have made it through without their help. Carol was great and we had her for almost 4 years. She’s still a friend whenever I see her. They really helped me a lot.” -Gerry
★★★★★ “Home Helpers is just amazing! I’ve been working with Michael and Thomas. My mom has dementia and she has mood swings and we can’t leave her at home. Michael found us and he worked really hard to make sure it was a good match for my mom. My brother got married a few weeks back and we asked for Michelle to be her caregiver that day. Michelle is the best caregiver for her. She came out and took care of my mom and she was great. They were always polite and on time. Absolutely nothing bad thing to say. I highly recommend them to others.” – Matt
★★★★★ “My sister worked at Edward’s Hospital and I was looking for a caregiver. She went to the office and found that Home Helpers was on the hospital’s list. So she got me the name and called them and hired them. They’re very good. I have an excellent caregiver, Liz, who is always there if you need her. When I call, she’s there. I had 3 or 4 other services and Home Helpers is the best I ever had for 2 and a half years now. My caregiver is such a good cook and good at cleaning the house. She does my shopping real well. She takes care of me. I’d be lost without her.” – Diane
★★★★★ “First of all, I called several agencies and I started with one organization that turned out to be a complete disaster. When I researched Home Helpers and contacted Michael he was very informative and very genuine about the needs that we were looking for. He was very responsive and initiated very well. He set up a meeting right away. There was no delay, no "I’ll call you back". He was just very responsive to our immediate needs.
We have found a wonderful caregiver and she is actually priceless. Her name is Jenny. She is passionate and very attentive. My mother has Alzheimer’s and she is diagnosed with stage 4 lung cancer. We have 2 separate issues going on with her medical condition. The caregiver is very in tune in trying to provide quality of life. She takes her out the best she can. She reads to her. I couldn’t ask for even a better family member to be with her. If we could have 10 Jennys the world would be a wonderful place.
Mike follows up regularly with the clients. He always wants to make sure if there’s anything else that we need or change or any issues. It’s not just where you sign and contract and then you don’t see him ever again. He’s very in tune to staying on top of each of clients’ case.” - Mary