I cannot stress enough how important this prize is for us. It is more than a recognition that we are seen in our community as the best home care agency in North Central CT and Western MA. This award is based on evaluations that our clients made about our home care services and it means that they are very happy with the help they are receiving. This, for me and for all of the Home Helpers staff, is the most important thing.
The "Best of Home Care: Provider of Choice Award" is given by Home Care Pulse, a company that does research and interviews to assess the quality of care provided by home care agencies throughout the country and in each community. Every month, they call and interview 10% of our clients and give us feedback on how we are performing.
According to the Best of Home Care website, "The Provider of Choice Award is earned by providers who receive the highest satisfaction scores from their current clients. These providers are best-in-class for quality in home care. This recognition reassures you that your home care provider is dedicated to your satisfaction and will provide you with quality, trustworthy in home care".
Back in March, our office had already been awarded the “Trusted Provider” award by Home Care Pulse. This new award means that we achieved a new level of excellence in our community. The fact that our company now occupies the top position for our area in the Best of Home Care website means that we offer the highest level of care when compared with any other agency that submits itself to be reviewed by Home Care Pulse.
This excellence is also being reflected in the 5 star reviews we have been receiving from clients, caregivers, social workers, financial advisers and other members of our community who share the mission of helping senior citizens, with us. These reviews can be found in our website, on Google and on Facebook.
Besides the Best of Home Care Provider of Choice Award, Home Helpers has also recently received the A+ rating by the BBB (Better Business Bureau) and the A+ rating by the Home Care Standards Bureau.
I would like to thank all our clients for their generous support and our whole team of caregivers who have been providing excellent care for them. This wouldn’t be possible without their commitment and dedication.
Read our clients 5 Star Reviews.