Home Care Pulse, an independent company that researches the quality of services provided by Home Care companies all over the United States announced today those that earned the Best of Home Care: Provider of Choice Award 2017. Once again, Home Helpers in Enfield and East Longmeadow (covering North Central CT and Western Massachusetts) has been selected for the excellence of the services we provide to our clients.
This is not an award you win. It is an award you earn, for quality in Home Care Assistance.
Every month, Home Care Pulse conducts interviews with our clients to grade and evaluate the quality of the care they are receiving. The prize we earned today, refers to quality care provided last year and it means that our company “receive the highest satisfaction scores from their current clients. These providers are best-in-class for quality in home care. This recognition reassures you that your home care provider is dedicated to your satisfaction and will provide you with quality, trustworthy in-home care”, according to the Best of Home Care website.
Receiving this award for the second time in a row means a lot to us. It is a recognition that our clients are highly satisfied with the care they are receiving. However, that is not the main reason we are part of this program. The actual reason is that it allows us to receive feedback from our clients, showing us areas in which we can improve and offer a better service.
Besides the Best of Home Care Provider of Choice Award 2016 and 2017, Home Helpers Home Care in Enfield and East Longmeadow has also recently received the A+ rating by the BBB (Better Business Bureau) and the A+ rating by the Home Care Standards Bureau.
This excellence is also reflected in 5-star reviews and testimonials we have received from clients, caregivers, financial advisors, social workers, and other members of our community who share the mission of helping senior citizens with us. You will find these reviews on our website, on Google and on Facebook.
Finally, a big big thank you to all our clients for their spontaneous support and to our amazing team of exceptional caregivers who provide excellent care for them. This wouldn’t be possible without their commitment and dedication.
Call us for a free in-home consultation:
(860) 698-2244 (CT)
(413) 224-1045 (MA)