Named "Caring Star of 2020" for Service Excellence
Positive Consumer Ratings Led to This Industry-Leading Distinction from Caring.com
Home Helpers is pleased to announce it has been selected as a "Caring Star of 2020” for service excellence in home care. In consumer ratings and reviews on Caring.com, Home Helpers earned a 5-star rating (the highest possible score) in the past year, while also having a high volume of positive reviews and meeting other criteria for this national honor. Home Helpers is one out of two only Caring Star 2020 agencies in Hartford County. No other agency got recognition in the remainder of our area of cover (Tolland County in CT and Hampden County in MA).
"We strive daily to deliver high-quality care for our clients and their families, and this award helps validate our delivery on that promise,” said Peter DiMaria, owner of Home Helpers North Central CT and Western Mass. "On behalf of our agency staff, caregivers and leadership, thank you to those who shared positive feedback about the services we offer, and to Caring.com for recognizing us as a Caring Star of 2020.”
Online reviews help Americans research and select the best senior care providers for aging or ailing loved ones. In multiple research studies, family caregivers have indicated that they turn to the Internet and consumer reviews when narrowing their options among home care agencies and senior living communities in their area, and have relied on these perspectives as much as or more so than suggestions from professionals such as doctors or hospitals.
Besides Caring.com, Home Helpers also counts with numerous 5-Star reviews on Google, Yelp, and other rating sites. The agency has also earned the Best of Home Care Award for 5 years in a row.
Originally published in January 2012 as the first of its kind in senior living and expanded to home care in 2017, the Caring Stars annual list has become a go-to guide of the best home care agencies nationwide – particularly helpful after families gather for the holidays and discover increased or urgent senior care needs for their elderly parents or grandparents. To be considered for the award, Caring Stars agencies met a set of rigorous criteria based on ratings and reviews from seniors and their family members. Caring.com senior care experts also conducted a reviews-integrity audit and took other quality-assurance measures before determining the Caring Stars of 2020.
Home Helpers has been nominated a Caring Star ever since the agency joined the Caring.com program, in 2018.
“Congratulations to Home Helpers North Central CT and Western Mass for being among these highly-rated agencies achieving such significant praise from their customers in online reviews,” Caring.com’s CEO Jim Rosenthal said. “They stand out as among the best in the nation for 2020.”
What our clients say about our Home Care in Manchester, Enfield, Tolland, and Western Mass
Some of the positive feedback that led to Home Helpers being a Caring Star of 2020 includes:
"I couldn't have done without the services. They were there to help me every time I needed them. I was the only other one in the house to take care of my husband. They were efficient and did everything that they were asked and able to do. They did it well, and they were compassionate, “ by Marylou C.
“They are so good that my daughter started getting them. I think they are excellent, and I am pleased with them. I like everything because they try so hard to please and accommodate me. They are very considerate, “ by Ann C.
“It's very helpful. They help me catch up on things I'm not able to get to. I have a caregiver that comes in and does the things in my house that I am not able to do. I think they do a very good job, “ by Karen H.
Read the full text of our 5-star reviews.
With millions of website visitors, Caring.com is a leading senior care resource and referral service for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Founded in 2007 and applying cutting-edge technology to its social mission, Caring provides caregivers extensive senior care content and comprehensive senior living and senior care directories for the United States. Caring.com is also the #1 site for consumer reviews of senior living and in-home care providers, with about 250,000 reviews currently published and thousands added every month.