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2017 Caregiver of the Quarter - Third Quarter

Caregiver of the Quarter Joy

Joy, Home Helpers’ Caregiver of the Quarter, said her job isn’t just to do things for people in her care. It’s to encourage them to do for themselves.

It’s a philosophy she has held since she first entered the healthcare field back in 1998.

Joy joined Home Helpers in January 2015 after moving to the area from Florida. A longtime CNA and graduate of Southwest Florida College with degrees in healthcare administration, medical administration, and medical billing and coding, she sought a place that would allow her to use her years of experience while also caring for her three children. She found it in Home Helpers.

“I just love it here,” said Joy. “They treat me just like family.”

And it’s her job each time she goes to work to do the same for her clients.

A live-in caregiver, Joy said she believes honesty and loyalty are her greatest caregiving traits.

Senior Care Manager Michelle Pantoja, CNA, CDP would add reliable and responsible to that list.

“She has the ability to care for even the most difficult clients with patience and compassion,” Pantoja said.

Joy’s experiences as a caregiver are a reminder of the importance of her job. When a client recently began choking, Joy intervened, helping to clear the client’s airway and calling 911.

Joy recently earned dementia certification, furthering her caregiving abilities.

“This is my calling,” Joy said. “Helping people is something that I really love. I want them to know there are people who really care.”

Learn how you, like Joy, can make a difference in someone’s life by joining the Home Helpers team of caregivers.

Hear From the
Families We Serve

  • Caring for a fragile, elderly loved one is a difficult, emotion-filled responsibility for family. Home Helpers – our personal helpers – were invaluable.

    - Mary, A.
  • They are reliable, and all the people are really compassionate and helpful. They go see movies with her and do what she wants. They have been so good with my mom.

    - Joanne S.
  • We really appreciate everything that [the caregivers] have been doing for mom during this very scary crazy time. They are so helpful and supportive. You have a great staff!

    - Chris B.
  • [Your caregiver] has been a gift to me. I don’t know what I would do without her. [She] is very friendly, has a great sense of humor and makes me feel good. She comes in with me when I go to the doctor’s office or physical therapy so I can remember ...

    - Pam H.
  • The caregiver is wonderful. Being 87 I need help with life – and she does that from driving to fantastic cooking, to positive attitude, really pitching in and being a wonderful positive attitude around the house and me. Life is great now! Thank you,

    - Adeline G.

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Awards and Associations

  • Caring Star 2024
  • Home Care Association of America