CINCINNATI – February 14, 2019 – Home Helpers® Home Care has been named Home Care Pulse Endorsed National Provider and Best of Home Care Endorsed National Provider. The recognition is by Home Care Pulse, a prestigious independent ratings organization. The Home Helpers national network received this honor based on client and family satisfaction scores gathered by the organization. The endorsement means that Home Helpers is ranked among a small handful of in-home care providers across the country who have proved their ability to provide an exceptional working experience to Caregivers and to deliver the highest quality care to clients.
“The titles of Home Care Pulse Endorsed National Provider and Best of Home Care Endorsed National Provider are given only to a select number of organizations who have set a high standard of care across their organization,” Home Care Pulse CEO and Founder Aaron Marcum said in a letter announcing the selection. “Your company has ranked among these few providers, and we celebrate your excellent work this year.”
Emma Dickison, CEO of Home Helpers, cited the recognition as among the most important not only to Home Helpers but also to the families they serve in forty-three states across more than 900 communities. “It’s more than an industry award because it’s based on the feedback of our current client families,” she said. “Home care and Home Helpers are about people and to see the impact we have on the lives of our families is incredibly gratifying.”
Best of Home Care award-winning providers have contracted with Home Care Pulse to gather feedback from their clients and Caregivers via live phone interviews each month. Because Home Care Pulse is an independent third-party company, they are able to collect honest and unbiased feedback. These award-winning providers have received the highest satisfaction scores in areas such as professionalism, compassion of Caregivers, training, and client/Caregiver compatibility.
To learn more about the “Best of Home Care” award or Home Care Pulse, please visit www.bestofhomecare.com.
Home Care Pulse is the industry’s leading firm in performance benchmarking and quality satisfaction management and serves hundreds of home care businesses across North America. They are the industry’s top resource for education, business development, certification, and proof of quality, including the prestigious Best of Home Care® awards. Visit www.homecarepulse.com to learn more about our VANTAGE program, or visit benchmarking.homecarepulse.com to learn about the Private Duty Benchmarking Study, the home care industry’s largest and most comprehensive annual study, featuring benchmarks on finance, sales, marketing, operations, and more.
Since 1997, Home Helpers® Home Care has provided exceptional in-home care to seniors and others. With independently owned and operated offices in more than 900 communities across the United States, we are committed to supporting the dignity and independence of the families we serve. For franchising information, visit HomeHelpersFranchise.com.
Home Helpers is committed to recruiting veterans and service family members as owners, managers, administrators and at all levels in our network. Learn more at homehelpershomecare.com/military.