About Us

Wayne Gentry, CAEd – Owner Bio

 

Whether it’s full-time or a few hours a week, having an in-home caregiver can make for a longer, healthier and happier life. I’m Wayne Gentry and I opened Home Helpers and Direct Link of London, KY, because I understand the need for quality caregiver services and the difference bringing someone in can make.

 

I understand what it’s like to have someone depend on you as their caregiver. I was the only grandchild of my widowed grandfather and, although I would have loved to care for him personally, I lived more than hour away and often traveled for work. Not knowing where else to turn, our family trusted a young woman my grandfather knew to keep things in order. We eventually learned that she was stealing from my grandfather and the disappointment was ultimately too much for him to bear. He passed away three months later. I’m hoping, by offering professional services in this community and hiring top-notch caregivers, I can save someone else from having to go through that kind of heartache.

 

With Home Helpers, each individual client receives services tailored to meet their specific needs by caregivers who become an extension of their family. Home Helpers’ full-range of home care services empower clients to live healthier and more rewarding lives in the privacy, safety and comfort of their own homes. Let us show you how having a high quality, professional caregiver in your life can make all the difference.

 

Home Helpers is the nation’s leading franchise specializing in comprehensive home care for seniors, new mothers and individuals needing recuperative and continuing assistance. Direct Link is its proprietary line of 24/7 medical alert systems, including a fall sensor and an automated medication dispenser. Home Helpers and Direct Link of London, KY, is locally owned and operated, so if you need help, my team and I are here for you.

AFFILIATIONS:

 

 

Roberta Dixon: Client Service Manager

Roberta Dixon, also known as “Berdie” is Operations Manager for Home Helpers in London, Ky. She attended Somerset Community College and Eastern Kentucky University and has 25 years experience working in Rehab as a technician, Marketer, and Chief Office Manager Liaison in hospital, nursing home and outpatient settings. While working in Physical and Occupational Therapy, she saw the growing need for Caregiver Services in the home as patients and their families faced the decision of going to a nursing home or home with assistance of a Caregiver, whether it be personal care, light housekeeping, running errands, medication reminders, or companionship.

Berdie worked part time as a Caregiver privately and for professional companies for the past 25 years. By being a nurturing person by nature, she enjoyed the personal one on one attention she could provide the client and has a strong compassion for the clients and client’s families and feels that this is the most rewarding job she has ever had. She is enthusiastic about her role as Operations Manager and feels qualified due to her experience working in the home and has a unique gift for matching the Caregivers to the Clients and their personal needs.

Berdie resides in London and loves spending time with her family, especially her grandson, and enjoys vegetable and flower gardening, cooking, canning, is an art lover and enjoys kayaking and nature walks in the woods.

Gena Eldridge: Human Resource Manager

Gena Eldridge is a Human Resource Manager for Home Helpers Home Care in London, Kentucky. Gena received her Associate of Arts degree in Business/Elementary Education from Sue Bennett College in London, Kentucky. She later attended Eastern Kentucky University in which she majored in social work and became a counselor at a group home in Lexington, Kentucky. Gena later worked as a Human Resource Manager for a major department store in Cincinnati Ohio for ten years. Gena had worked in the Kentucky tourism industry for approximately three years and it was while doing this work that she was honored to become a Kentucky Colonel. Gena’s most treasured position was when she worked for Laurel Heights Nursing Home as a safety attendant, it was during this time that she became aware of her life’s calling working with the elderly. Gena still enjoys being involved in Kentucky tourism, and doing what she can to promote Southeastern Kentucky. Gena’s passion is animal rescue, working alongside likeminded individuals that care about the pet population.

Gina Taylor: Client Service Manager

Gina Taylor is the Client Services Manager at Home Helpers Home Care of London, Kentucky.   She attended Murray State University where she majored in Business Management and has worked as a business manager since 1991.  In 1997, Gina went to Tennessee Technical College where she attended the CNA program and began working in health care with senior citizens and disabled patients as well as mentally handicapped patients in the home care environment.  In 2009, she went to Somerset Community College where she attended the Phlebotomy/Lab Technician and Nursing program at Somerset Community College and is a member of the Somerset Chamber of Commerce.  Gina enjoys outdoor activities such as:  horseback riding, biking, gardening and working with animals.  Gina currently resides in Pine Knot, Kentucky.

Laura Stamper: Office Manager

Laura Stamper is the office manager for Home Helpers Home Care of London, Kentucky. Laura graduated from Lynn Camp High School in 2014. During high school and after Laura worked as a shift leader in the food service industry for approximately four years. Laura started her career with Home Helpers as a caregiver in which she cared for clients in their homes, plus she sat with patients at Baptist Regional Hospital. Laura attended a Skill Path Workshop “The Administrative Assistants Conference”, in which she received CEU/CPE credits. Laura has good communication skills, computer skills and organizational skills. Laura ensures that caregiver and client schedules are updated daily, collects time sheets from caregivers, processes timesheets as well as daily task checklist. Files all necessary paperwork and ensures completion of all weekly. Maintains documented events and authorizations in ClearCare. Payment processing and preparation for billing. Assists Executive Director with daily activities as needed. Laura enjoys spending time with her children, and traveling whenever possible.

Veronica Sewell: Care Coordinator-Marketing

Veronica is from McCreary County, a small town in Kentucky.   She attended McCreary Central High School where she graduated in 2014 with her SNRA license.  She worked as an aide in the local nursing home on night shift for over a year then left there to be a manger at a local restaurant where she had worked all through high school. She had her daughter KenLyn in 2016 while being a manager but felt she didn’t get to spend as much time with her as she would like. She started with Home Helpers in 2017 as a Caregiver and later moved to a position in the office as a Care Coordinator as well as being a caregiver.  She does Marketing in the Pulaski & McCreary County areas. She has always loved working with people and knowing she is helping to make a difference in someone’s life is what makes her happy. She enjoys spending all her free time with her daughter and doing outdoor activities and traveling when it is possible.

Our Team June 9, 2018 at the annual Gala hosted by Baptist Health Corbin.