About Us

Home Helper® Overview

 

Home Helpers is North America’s #1 Provider of compassionate in-home care. Over 600 Home Helpers offices throughout North America now provide non-medical companion care, respite care and personal care services to those who are challenged in their abilities to perform activities of daily living. Care and services we provide include:

  • Light Housekeeping and home support
  • Personal Care
  • 24 Hour Respite Care
  • Transportation in privately owned vehicles
  • Meal Preparation
  • Laundry and linen changing
  • Companionship, and more

 

Other Key Home Helpers Corporate Points:

 

Caregiver Overview:

  • The employment criteria for Home Helpers are of the highest in the home care industry. Each caregiver is carefully selected and must satisfy the rigorous employment criteria, which include:
    • Caregivers are W2, not contracted employees
  • Comprehensive interview process / Previous employment checks
  • Reference checks / Felony & Misdemeanor Conviction check (7 years)
  • Full Competency Testing
  • MVA history check
  • Verification of insurability
  • Fidelity bonding/employee ($25,000) & general liability insurance ($1,000,000) and Workers Compensation Insurance
  • Companion ™ scheduling software improves client / caregiver match and provides an electronic time card to track caregiver hours, including real time monitoring.

 

Other

  • Each Home Helper office has exclusive territory distribution rights for Direct Link ™, an affordable, emergency in-home monitoring system that can supplement a care program and in some cases, provide an alternative to full day companion care.
  • 2 Way Voice for Medical, Fire or Police
  • Same or next day installation
  • Bench tested with client in their home