John and Janet Squires, longtime residents of the Delaware Valley acquired and opened Western Delaware County / Eastern Chester County Home Helpers office December, 2002. The Squires, business professionals became interested in this business as they saw family members and friends struggle to find qualified care and support for aging parents or relatives.
In 2006, Home Helpers announced that Thomas C. Carroll, MSW had joined their management team as Director of Client Relations and Staff Development. In June of, 2007 the Company was pleased to confirm that Tom had become a partner and had assumed the responsibility of VP, Client Relations.
Unfortunately, our founder and President, John Squires, passed away in November, 2011 from metastatic lung cancer, but his legacy lives on. As of January, 2018 Home Helpers employees over 240 caregivers, providing support to over 450 consumers and we have a Management Team of 14 dedicated individuals focused on providing the highest level of quality care. Home Helpers is licensed by the Pennsylvania Department of Health and over the years the agency has received many awards and accolades for being one of the areas leading non-medical Home Care Agencies.
Janet A Squires, Owner
Before starting her family, Janet was a business professional who had held significant management positions with Frito-Lay where she was Northeastern Zone Distribution Specialist and Brandt Leasing where she was Vice President of Administration. While raising her daughter, Janet served in many volunteer roles in both school and church, including working for 3 years as an aide for special education students. Her volunteer work also included supporting Sally’s Fund, a special program that provided meals to elderly shut-ins at no cost.
Tom Carroll, MSW, Owner
Tom is a Master’s prepared Social Worker. He obtained his BSW from Misericordia University and his MSW from the University of South Carolina. He has over 30 years of experience in the field. He has a wide variety of professional experience that includes expertise in the areas of child welfare, behavioral health, homecare and geriatrics. Prior to Home Helpers, Tom was the Triage Clinician for the Crozer-Keystone Health System’s (CKHS), Department of Senior Health Services. Past accolades and recognition include the Alzheimer’s Association’s “Caring Hearts – Helping Hands” award for Outstanding Volunteer Service. The award recognized Tom for his passionate dedication to helping those affected by Alzheimer’s disease. In addition, Tom is also a past recepient of the Catholic Business Person of the Year by the Catholic Business Network (CBN) of Greater Philadelphia. The award is given annually by the CBN to a business owner who operates a successful business and exemplifies good Catholic ethics both in their personal and professional life. In his role as an owner of Home Helpers, Tom is responsible for maintaining the quality of client care and developing programs to attract and retain the same level of Conscientious Caregivers that have made Home Helpers one of the area’s leading providers of non-medical companion care. He is also squarely focused on the company’s goal of developing a “medical approach” to a “non-medical” care industry.
Kim Carroll, RN, Owner/Director of Client Care
Kim has been a Delaware County resident since 1992. She received her Bachelors of Science in Nursing in 1990 from Misericordia University where she met Tom. She has over 25 years of diverse nursing background. Her professional experience includes oncology, hospice care, critical care nursing, workers’ compensation care management and pharmaceutical research and development. Her most recent work experience before Home Helpers was managing the Outpatient Cancer Program at Taylor Hospital. Kim and Tom have a very active role in the everyday operation of the business and are committed to treating our employees and clients like family and providing the best service possible.
Mary Ann Geiger, Human Resources and Hiring Manager
Mary Ann has been with Home Helpers for over 10 years. Prior to joining Home Helpers Mary Ann was an educator and a high school administrator. She was a mathematics teacher in Chester Upland School District for 16 years. After teaching, Mary Ann enjoyed 20 very successful years as an educational administrator, including roles as a HR Director in Chester Upland, Radnor Township, and William Penn school districts. She is delighted to be involved again in a critical service industry with a people focused organization.
Barbara Hewitt, BSN, RN, Managing Director of Delaware County
Barbara received her BSN from West Chester University and her RN from Delaware County Community College. Barbara brings a wealth of knowledge to the Home Helpers family. Her professional experience includes critical care nursing, home care and case management. Spending the majority of her career working as a critical care nurse at Taylor Hospital, Barbara most recently worked as a nurse navigator assisting clients in finding the best care options to meet their needs. Barbara is a Delaware County native and is currently living in Springfield with her husband and has 3 children.
Melissa Andrey, CTRS. Managing Director Chester County and the Main Line
Melissa has over 15 years of operations, sales/marketing and business management experience. Her background in home care is reflective of her strong people skills and ability to improve organizational effectiveness and building enduring client relations. Melissa was the Executive Director for Liv Home Inc., Philadelphia branch, managing 130 caregivers and 85 clients. Prior to Liv Home Melissa held positions of increasing responsibility with Alliance Care at Home and Sunrise at Home.
Rachel Tomlin, RN, BSN Director of Client Care Chester County and the Main Line
Rachel is a Chester County native and has currently been living in West Chester since 1997. She received her Bachelor’s of Science in Nursing in 1989 from the University of Delaware. Her professional experience includes home care, critical care nursing and pharmaceutical research and development. She briefly left the field of nursing after the birth of her third child. During this time, she remained active in the community by volunteering at her children’s school and for their activities. Most recently, Rachel has assisted the school nurse and was active with the School Health Council. She joined the Home Helpers team in 2009. She is committed to quality of care and service and carries this commitment into her role as a Client Care Supervisor.
Janice Sullivan, RN
Prior to joining the Home Helpers Family, Janice went to Delaware County Community College and graduated with an Associate’s degree in nursing in 2009 intending to get her BS in the near future. Janice worked at Fitzgerald Mercy Hospital for 36 years as a nursing assistant on the floors, then as a medical assistant in Occupational Health. With her expertise in patient care, she is a great asset to our clients and is passionate about what she does.
Dena Davalt, Billing & Payroll Specialist
Prior to joining Home Helpers in 2008, Dena and her husband were business owners for over 13 years. She has been married for over 35 years and has 3 grown sons whom all served in the armed forces. She has an adopted son who is 17 and volunteers at Parkerford Baptist Church where her husband is the Pastor.
Cheryl Jackson, Chester County Scheduling and Recruiting Coordinator
Cheryl has been with Home Helpers for 9 years. She brings over 15 years of experience in Assisted Living and Private Duty Home Care to Home Helpers. Most recently Cheryl was the Staffing and Recruiting Resource Coordinator for Liv Home, Inc. Prior to Liv Home, Cheryl helped to grow and maintain revenue with Alliance Care At Home and Sunrise At Home. Her compassion for the elderly is something she prides herself with.
Jone Posey, Delaware County Office Administrator and Scheduling Coordinator
Jone has been with Home Helpers for 3 years. She has over 10 years of scheduling experience, the last 6 years in Health Care. Most recently she was the Administrative Assistant, Scheduler at a CCRC in Bryn Mawr. Jone is passionate about what she does and thoroughly enjoy making a difference in people’s lives.
Susan Baughn, Office Administrator
Susan has a MBA in Accounting and a MBA in Business Management. She has over 30 years experience working in various international, medium-size and small businesses. Prior to joining Home Helpers, Susan worked in an accounting firm as the Office Manager and she also worked at the Federal Court house in Philadelphia with the GSA. In addition, she has personal and professional experience as a caregiver working with both the elderly population as well as special needs and mental health individuals. Susan has raised 5 children and enjoys spending time with her 14 grandchildren.
Donna Magness, Client Services Coordinator
Donna has been with Home Helpers for over 8 years. While raising her two children she worked as a Floral Designer for 25 years and designed the interior landscaping for Riddle Village for over two years. She loved interacting with the residents there and felt inspired to change gears and work assisting the elderly in the community. Donna’s love and compassion for people is an asset to Home Helpers and she feels that what we do for others truly defines our character.
Jennifer Zampino, After Hours/On-Call Manager
Jennifer has been with Home Helpers for over 8 years. Prior to joining our family, she graduated from Widener University with a BA in English. She previously worked for The Vanguard Group and Total Health Home Care. Jennifer and her husband of 25 years, reside in West Chester with their 5 children. Working with a great group of co-workers, caregivers and clients gives her satisfaction of knowing she is helping people.
Peg Geiger, After Hours/On-Call Manager
Peg has been with Home Helpers for about one year. She is a Certified Medical Assistant and currently works as a Health Coach for a local health system. She previously worked for a cardiologist as a surgical scheduler for 13 years. Peg and her husband of 26 years, reside in Morton, they have 2 sons, one is a Musician with the Marine Band in Virginia and the other is currently studying Music Education at West Chester University. Peg enjoys the challenges of being the After Hours On-Call Manager. It is very rewarding knowing she is able to assist our clients, caregivers and office staff.