Client Testimonials

Client Testimonials

You have many agencies to choose from. Please read these real life testimonials from past and present clients of Home Helpers of METROWEST.

“How can I put into the words the gratitude and appreciation I have for the entire staff at Home Helpers? It is nearly impossible! Their caregivers became an important part of our family as we all worked together as a team to take care of my 2 parents. Each parent had their own needs and, for 18 months, the caregivers successfully adapted to meet all the challenges of taking care of two elderly, frail, cognitively-impaired adults that wanted to continue to live in their home. The caregivers were professional, caring, warm, responsible, hard working, punctual and trustworthy. Each treated my parents as if my parents were part of their family. The office staff was always available for me to ask questions as well as flexible to meet the needs of my parents. There were many days when Denise, the owner, went to my parents’ home to help with a situation such as setting up a monitoring system or even moving furniture. Her field supervisors were available and constantly checking in with the caregivers to make sure the caregivers had what they needed to take care of my parents. Over the past 18 months, my goal was to ensure that my parents were safe, happy, and healthy. This was accomplished due to the care from Home Helpers! I would highly recommend Home Helpers of Metrowest!!!”

Claudia, Natick

“Home Helpers came to our rescue… After both parents returned home from very serious stays in the hospital (at the same time!) they met all their needs as well as mine.  Knowing they were there gave me my life back.  I am forever grateful to them.”  

Nancy, Framingham 

 “Dear Denise, It was so nice of you to visit on the day my mother moved and to bring a little gift that you knew she would enjoy and brighten up her new room. It is a testament to you, your professionalism, your compassion, and your superior services. It is just one example that shows how much you pay attention to every little detail and how committed you and team are to providing the best possible care and experience for each of your clients… I will truly miss you and each of the aides as well as the quality of care provided to my mother. You and your team were a breath of fresh air and relief after experiencing substandard services from a previous provider/competitor. There was a very clear difference in the level of care and attention.”    -David,  Wellesley                             

“This is a long overdue thank you for everything you do to make my mother’s life comfortable and as independent as possible. The care and kindness my mother receives daily from you and your staff is nothing short of outstanding. Living a distance away, I always have peace of mind knowing she is so well cared for. You treat her with the dignity and respect she deserves in a compassionate, professional and dedicated manner providing the best possible service for her individual needs. Thank you and all the wonderful staff at Home Helpers for looking out for my mother’s best interests. Thank you for always being responsive and courteous and available 24/7 for support. Thank you for your dedication to our family and for reassuring us that mom is always in safe, loving hands.” -Amy,  Weston                                                                                                                                                                                                                                                                                                                                                                                                                      

“Home Helpers caregivers have provided tremendous support and assistance for my mother and my family.”  -Steve,  Marlborough                                                                                                                            

“We have been very happy with the service provided. Your staff is almost part of the family!”       -Jeremy,  Natick   


“My mother’s caregiver has been an absolute delight – very helpful!”     -Peggy, Natick