John and Janet Squires, long time residents of the Delaware Valley, acquired and opened Western Delaware County / Eastern Chester County Home Helpers office in December 2002. The Squires are business professionals who became interested in this business as they saw family members and friends struggle to find qualified care and support for aging parents or relatives.
In July of 2006, Home Helpers announced that Thomas C. Carroll, MSW had joined their management team as Director of Client Relations and Staff Development. In June of, 2007 the Company was pleased to confirm that Tom had become a partner and had assumed the responsibility of VP, Client Relations.
Since 2003, the Squires’ office has grown to become the leading non-medical Home Care Agency in their service area. As of June 2010, their staff of over 160 care givers is providing support to over 240 consumers. In addition to its private pay customers, the company meets all the PA state requirements for license and is currently a provider for both Delaware and Chester County Offices on Aging, Liberty Resources, Jefferson Home Care, Chester County Disabilities, The ALS Society and The MS Society.
In 2007, the practice was recognized with the Presidential Award, which is given to the office that has demonstrated the ethical standards, community involvement and commitment to client service that set it apart from all other Home Care Agencies. The local office was selected from more than 600 nationally and independently-owned Home Helpers locations. In 2008, the practice received even higher praise at it was one of 54 franchises from all Industries named FRANCHISE OF THE YEAR by the International Franchise Association. In 2009, the office received the ADAM BROWN Spirit Award and was named the BEST of Delaware County for Senior Care by readers of the Delaware County Times. Local owners, John Squires and Tom Carroll, attribute these awards to the quality of their caregivers and commitment from the organization to treat their clients like family.
The Home Helpers® Team Salutes our Caregivers
The Real Reason We’re The Best!
Top-notch caregivers are the key to professional, compassionate care, and we’re proud to employ some of the best in the business. Here’s to those compassionate individuals who give all of our clients a greater level of independence and the dignity that they deserve. Together, we make a difference to anyone in Delaware County, Chester County or the Main Line in need of in-home, non-medical care.
Custom Care Makes All The Difference For Your Loved One. No two people are exactly alike, so why do so many home care providers treat them that way? We pride ourselves on our Home Helpers Client & Caregiver Matching Program™, which matches clients and caregivers based on thorough personality testing. Right from the start, the person cared for feels like they’ve found a friend in their new caregiver-and our caregiver will feel the same way.
Home Helpers® provides clients an on-site Director of Client Care to create a comprehensive TotalCare™ Program for your loved ones, including initial assessments and on-going evaluations. The TotalCare™ Plan is both customized and flexible. Using the Home Helpers® Caregivers, DirectLink®, “outside” care services like adult daycare and available family members, we create a plan that insures your loved one is being cared for at all times.
Home Helpers® Care Check System™ thoroughly screens potential caregivers through the use of comprehensive background checks, and when combined with The Client Caregiver Matching Program™ you can be ensured that your loved ones are cared for by responsible, accountable, professional, compassionate people.
With options like RN Assist™ and qualified staff on-site, you can trust that your needs are met thoroughly and accurately, each step of the way.
Contact us to learn more about Home Helpers, and to receive your FREE informational DVD, “Secrets of Home Care Success”