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Home Helpers vs Private Caregivers

Protecting Your Loved Ones at Every Step

Services - We do a thorough assessment of our senior client’s needs and provide them with only the services they ask for. Our clients received invoices which clearly document the hours and services provided.

Hiring - We do all the hiring of our in home caregivers with a two-person team, and ultimately only hire people who we would send to our own parents’ homes. We only hire experienced caregivers.

Training - We provide initial orientation to all our caregivers, and ongoing training which can be one-on-one, or in a group setting. We have quarterly caregiver in-service meetings on topics such as Elder Abuse, Alzheimer’s Care, Hospice Care, and Emergency Preparedness. We have an incentive program for our caregivers to achieve higher levels of certification through intensive training.

Scheduling - We are responsible for all the scheduling of care, and have a person in our office dedicated to that task.

Background - We do 7 point background checks on all caregivers, and contact all references.

Supervision - We provide ongoing supervision of our caregivers to ensure the client is satisfied and the caregiver understands their responsibilities.

Back Up - Should a caregiver call in sick or need to be replaced, we will handle a back up caregiver or provide a replacement. We always have more caregivers than we need at any time, specifically for this purpose.

Taxes - We are responsible for all payroll taxes and unemployment insurance.

Malpractice - We have professional liability insurance and are responsible as the employer.

Employee Injuries - Our employees are covered under our Workers’ Compensation policy.

Theft - Our employees are bonded through our liability insurance.

Our Senior In-Home Care Services are Available in Chesterfield County, Hanover County, Henrico County, including the communities of Chester, Glen Allen, Mechanicsville, Midlothian, and Richmond. Call us if you need care in other cities, and we’ll happily help you.

Free

In-Home Care Assessment

Schedule Free Assessment Each office is independently owned and operated. Not redeemable for cash. Participating locations only.

A Complimentary In Home Assessment

For Your Loved One

Schedule Free Assessment Each office is independently owned and operated. Participating locations only.

Hear From the
Families We Serve

  • The caregiveRs (Alicia and bessie) sent to help my FaTher who Wheelchair bound were excellent. I greatly appreciated their Extensive experience and caring attitude. They tooj grest care of my father!

    - JennIfer L.
  • We have been clients of home helpers since 2013 and the level of care provided for my dad has surpassed any of our expectations. they continuously go above and beyond for his care and truly brighten his day. I would highly recommend them to anyone ...

    - Sally
  • We are so pleased with Home Helpers of Richmond and the care provided by my mother’s caregiver. Sheri has been a godsend to our family. She shows compassion, understanding, and patience with my mother which we truly appreciate. She has a real gift!

    - Terry Z.
  • Home Helpers of Richmond & Chesterfield provided excellent care to my parents, who were physically limited, for several years. Tracey and her staff built relationships with my parents, learning their likes and dislikes and treated them with respect ...

    - Cynthia C.
  • Home Helpers of Richmond was excellent. The staff was very caring and committed to my brother-in-law, especially during his last weeks and days. The company was flexible to our needs throughout the transition of various care requirements as medical ...

    - David

Steps to Care

  1. 1.
    Initial Call Once we’ve received your information, we will have a detailed call to gather more information on the care situation, answer any pressing concerns, and set up a time to meet in person.
  2. 2.
    In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Cared-4Customized Care Plan to your unique needs.
  3. 3.
    Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
  4. 4.
    Client Visits Once we have begun care, we will pop in at times our Caregiver is there to see how things are going and determine if we need to adjust the Care Plan.

Awards and Associations

  • Best of Home Care Provider 6x Winner
  • Veterans Care Coordination
  • Alzheimer's Association
  • Homecare Pulse Trusted Provider
  • 2019 Entrepreneur Franchise 500
  • International Franchise Association
  • Best of Home Care Provider of Choice 2018
  • Best of Home Care Employer of Choice 2019
  • Home Care Association of America