Open Accessibility Menu
Hide

Home Helpers vs Private Caregivers

Protecting Your Loved Ones at Every Step

Services - We do a thorough assessment of our senior client’s needs and provide them with only the services they ask for. Our clients received invoices which clearly document the hours and services provided.

Hiring - We do all the hiring of our in home caregivers with a two-person team, and ultimately only hire people who we would send to our own parents’ homes. We only hire experienced caregivers.

Training - We provide initial orientation to all our caregivers, and ongoing training which can be one-on-one, or in a group setting. We have quarterly caregiver in-service meetings on topics such as Elder Abuse, Alzheimer’s Care, Hospice Care, and Emergency Preparedness. We have an incentive program for our caregivers to achieve higher levels of certification through intensive training.

Scheduling - We are responsible for all the scheduling of care, and have a person in our office dedicated to that task.

Background - We do 7 point background checks on all caregivers, and contact all references.

Supervision - We provide ongoing supervision of our caregivers to ensure the client is satisfied and the caregiver understands their responsibilities.

Back Up - Should a caregiver call in sick or need to be replaced, we will handle a back up caregiver or provide a replacement. We always have more caregivers than we need at any time, specifically for this purpose.

Taxes - We are responsible for all payroll taxes and unemployment insurance.

Malpractice - We have professional liability insurance and are responsible as the employer.

Employee Injuries - Our employees are covered under our Workers’ Compensation policy.

Theft - Our employees are bonded through our liability insurance.

Free

In-Home Care Assessment

Schedule Free Assessment Each office is independently owned and operated. Not redeemable for cash. Participating locations only.

Steps to Care

  1. 1.
    Initial Call Once we’ve received your information, we will have a short 5-10 minute call to answer any pressing concerns and set up a time to meet in person.
  2. 2.
    In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Care Plan customized to your unique needs.
  3. 3.
    Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
  4. 4.
    Client Visits Once we have begun care, we will pop in at times our Caregiver is there to see how things are going and determine if we need to adjust the Care Plan.

Awards and Associations

  • 2019 Entrepreneur Franchise 500
  • International Franchise Association
  • Home Care Association of America