Our day-to-day operations are handled by our Owners, Jonathan Nelson and Tony Nguyen, as well as Victoria Gordon, our Staffing Manager, and Doris Ricks-Lankford, LPC, our Client Services Manager.
Jonathan Nelson - A caring and dedicated attorney with over 40 years of legal, business, and management experience, Jon is one of the co-owners of Home Helpers & Direct Link of Rockwall. A Vietnam veteran, he has extensive experience with Alzheimer’s disease and Dementia and has a passion for helping others in the community. Jon has been involved in a wide variety of civic organizations dedicated to helping people, including The Women’s Center, the Samaritan House and, as its President, the James L. West Special Care facility for patients with dementia. Jon knows what it’s like when seniors begin to face physical and mental constraints and is there to help when they do. Being in constant touch with clients and caregivers, Jon oversees all operations and makes certain that clients, caregivers and everyone who is part of our Home Helpers family, are happy with the experience we provide.
Tony Nguyen, MHA - Tony holds an MHA degree and has served and volunteered in many non-profits organizations in the DFW area. He has a caring heart for seniors, which he learned from his Mom taking great care of his grandmother. Tony is the co-owner of Home Helpers & Direct Link of Rockwall and uses his work experience to take care of all operational matters. Always available to answer any questions or concerns, Tony also has taken on the responsibility to train and mentor caregivers and office staff.
Victoria Gordon - As Staffing Manager, Victoria recruits, interviews, and trains prospective employees. She handles all matters related to HR. Her interpersonal skills and excellent communication help her excel in her position. Victoria began in home care at a very early age by caring for her grandmother. Prior to working with Home Helpers & Direct Link of Rockwall, she was the Administrative Supervisor for over 12 years at a local home health care agency. She has many years’ experience in several roles including Human Resources, Quality Assessment and Performance Improvement, Outcome Based Quality Monitoring, Disaster Coordinator and Privacy Official. With over 20 years’ experience, she has served as a catalyst for agency success as well as business development initiatives. She has a proven track record in promoting agency philosophy while upholding federal, as well as state regulations. Because of her caring heart and experience, she enjoys working in home care as home health aide and as well as administrative position.
Doris Ricks-Lankford, MACP, LPC -As an experienced administrator in healthcare, education, and professional counseling, Doris is passionate about making a difference in the lives of others. Doris is our Client Services Manager and newest Team member. She holds a BS in Dental Hygiene, having practiced for 22 years, a Post-Secondary Science Teaching Certification in Middle through HS Science, teaching for 15 years. In 2005, Doris entered a Masters of Arts in Professional Counseling to prepare and serve a variety of individuals to help them navigate through life issues. Having experience with those with a variety of differences: ages, culture, diagnoses, needs, and disabilities, in addition to the geriatric and those with long-term, chronic illness makes her a good fit for our organization. As an active community resource, Doris enjoys people and seeks to build relationships while making connections that meet individual and group needs. In this way, Doris seeks to build partnerships with other businesses and organizations through community interaction as a viable resource to provide help and hope to your loved one. Please let us know how we can best serve you.
Making Life Easier, One Family at a Time!
Your satisfaction is our top priority. At Home Helpers, we’re more than just caregivers – we’re family.
You can reach us 24/7 at (469) 269-0227
Our home care services are available in the following communities: Rockwall, Garland, Mesquite, Rowlett, Sachse, Sunnyvale, Wylie, Plano, Richardson, Royse City, Greenville, Fate, Heath, Forney, Terrell, Farmersville, Lucas, Lavon, Allen, Murphy, and Dallas. Call us if you need care in other cities, and we’ll happily help you.