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Home Helpers vs Private Caregivers

Protect Your Loved One with a Licensed and Bonded Caregiver

We are licensed by the State of California as a Home Care Organization. This gives you the peace of mind knowing that the State is looking over everyone we hire, and everything we do. Our license number is 414700001.

Services - We do a thorough assessment of our senior client’s needs and provide them with only the services they ask for. Our clients received invoices which clearly document the hours and services provided.

Hiring - We do all the hiring of our in home caregivers with a two-person team, and ultimately only hire people who we would send to our own parents’ homes. We only hire experienced caregivers.

Training - We provide initial orientation to all our caregivers, and ongoing training which can be one-on-one, or in a group setting. We have quarterly caregiver in-service meetings on topics such as Elder Abuse, Alzheimer’s Care, Hospice Care, and Emergency Preparedness. We have an incentive program for our caregivers to achieve higher levels of certification through intensive training.

Scheduling - We are responsible for all the scheduling of care, and have a person in our office dedicated to that task.

Background - We do Live Scan fingerprint background checks on all employees. Checks FBI and DOJ, and goes back to age 18.

Supervision - We provide ongoing supervision of our caregivers to ensure the client is satisfied and the caregiver understands their responsibilities.

Back Up - Should a caregiver call in sick or need to be replaced, we will handle a back up caregiver or provide a replacement. We always have more caregivers than we need at any time, specifically for this purpose.

Taxes - We are responsible for all payroll taxes and unemployment insurance.

Malpractice - We have professional liability insurance and are responsible as the employer.

Employee Injuries - Our employees are covered under our Workers’ Compensation policy.

Theft - Our employees are bonded through our liability insurance.

Our Senior Home Care services are available in the following cities: Belmont, Burlingame, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Redwood City, San Bruno, San Carlos, and San Mateo.

Free

In-Home Care Assessment

Schedule Free Assessment Each office is independently owned and operated. Not redeemable for cash. Participating locations only.

Hear From the
Families We Serve

  • I had a wonderful worker from Home Helpers of San Mateo County. She was absolutely the best. Whatever I needed to be done, she’d do with great satisfaction and friendliness. The caregiver was thorough and stuck to what she was doing. She didn’t get ...

    - Betty B.
  • One of the best decisions I ever made was to sign on with Home Helpers of San Mateo County. They’re reliable, accommodating, and dependable. Top-notch service is what you’ll get.

    - Lyn
  • I appreciate that Home Helpers of San Mateo County is a quality, caring, and well-organized agency. They have a quick response to everything. One of the best things about Home Helpers is their scheduling. They really care about making things work for ...

    - John
  • We’re thoroughly happy with the caregiver from Home Helpers. She’s calm and is like a friend of our family, rather than an employee coming over to work. The caregiver is very neat and tidy with her appearance. We are very happy with her!

    - Angelo
  • Home Helpers of San Mateo is very good. I would recommend the agency very highly and advise anyone to use their services. Home Helpers is dependable and the caregivers have always been there for me.

    - Marilyn W.
  • Everything the caregiver does shows me that he cares for my well-being. I really appreciate him and Home Helpers of San Mateo County.

    - Fred P.
  • Home Helpers of San Mateo provided good caregivers who were punctual, did a good job, and who followed all the rules. Any time I called or any time they had to call me, their communication was perfect, and it was clear what was going on.

    - Susan G.
  • I just really like that Home Helpers of San Mateo was so responsive to everything that I brought up. They were very compassionate. This agency is so much better compared to the other agency that we used before.

    - Jackie G.
  • I’m very pleased that the caregivers from Home Helpers of San Mateo County show up on time and are willing to take me to my appointments. I have seasoned caregivers that are willing to help me.

    - Joy T.
  • I appreciate their fast response and that they’re always there when I need them. The caregiver was very professional, and they all take their job very seriously. I have recommended people to Home Helpers of San Mateo. I mention to people that if ...

    - Michael D.
  • The caregivers show compassion in their behavior or actions. They know about people with certain disabilities and are considerate of it. They’re patient with me. This makes me feel comfortable and secure. I’m impressed with Home Helpers’ ...

    - Gene A.
  • Home Helpers of San Mateo County is dependable and helpful. The caregivers are also trustworthy. The caregiver is very knowledgeable and she has good common sense. She’s really likable and she tries really hard.

    - Phyllis M.
  • If I knew somebody who was in the same situation as me, I would definitely recommend them to use this agency. Home Helpers of San Mateo County has helped me out, and I no longer have to take care of my parents twenty-four seven, three sixty-five. It ...

    - Rick A.
  • I am very glad to be able to use Home Helpers of San Mateo County. It’s nice to know that my parents have someone watching them during the week while my brother and I are at work. I would recommend this agency in a heartbeat to someone who needed it.

    - Linda T.
  • My wife and the caregiver get along and that is so important. She is always on time and always asks if there is anything else she can do. As far as we are concerned, Home Helpers came with an experienced, patient person, and that’s what we needed.

    - Bob D.
  • What can I say? If it wasn’t for Peggy and her staff at Home Helpers of San Mateo County. I don’t know what I’d do with the care of my elderly mother. They’re always positive and upbeat which helps my mother emulate the same positive attitude. The ...

    - Ray
  • I was floundering before we started with Peggy and Home Helpers!! She has chosen a great team. The standards of the company have been set high. I have the confidence that I can leave the house to run an errand. Thanks, Peggy and the Team for making ...

    - Leah
  • I have been a Catholic priest for over 55 years, and this is the closest thing to a happy marriage that I have ever experienced. I liked the owners from our original interview, and I love the caregiver that they assigned to me. She is everything I ...

    - Father Miles R.
  • The caregivers are always on time. They have never been late as long as I have received care. The schedule is always very coordinated and based on my needs. I would be happy to recommend this agency to anyone. I really enjoy the work that Home ...

    - Debra H.
  • The caregivers of Home Helpers of San Mateo really care for my parents. My mom has Parkinson’s disease and doesn’t talk too much. My dad is very set in his ways, but the caregivers carefully work around this and they take care of my mom excellently. ...

    - Rich W.
  • The caregivers are always helping mom, not with just physical chores, but they talk and are kind to her. Just watching what they do gives you a sense of their compassion. I am completely confident in (the office staff). In fact, I am dependent on ...

    - Ray D.

We're Here to Help

You have an
urgent situation

You need support you can trust immediately.

We will
come to you

With our free In-Home Care Assessment and Home Safety Assessment we can help you through this tough time in the comfort of your own home.

You have a loved one who is in declining health

You want to keep in their beloved home, but need to know their needs are being cared for.

We'll help you with a plan

With our comprehensive care program, we create a customized plan specific to your loved one's needs.

Intro to In-Home Care
You need additional
support

You have been providing care, but need additional help who can care for your loved one with the same passion that you do.

Exceptional
Caregivers

Our caregivers are trained and insured. We'll be part of your family, help with the day, and celebrate your loved one.

Our Caregivers

Steps to Care

  1. 1.
    Initial Call Once we’ve received your information, we will have a short 5-10 minute call to answer any pressing concerns and set up a time to meet in person.
  2. 2.
    In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Care Plan customized to your unique needs.
  3. 3.
    Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
  4. 4.
    Client Visits Once we have begun care, we will pop in at times our Caregiver is there to see how things are going and determine if we need to adjust the Care Plan.

Awards and Associations

  • Best of Home Care Leader - 5 Years
  • Best of Home Care Employer 5x Winner
  • Best of Home Care Provider 6x Winner
  • 2019 Entrepreneur Franchise 500
  • Home Care Association of America
  • International Franchise Association