Community Blog

Tips for Choosing a Home Health Care Agency

By Owner

 choosing a right home care agency

As a caregiver for an elderly loved one, you know how hard it is to juggle family, work and caregiver responsibilities. When the time comes to secure home health care services, how do you know which agency to choose for senior home care?

Here are some tips for obtaining a companion or aide who will take some of caretaker duties away from you and provide much needed assistance to your aging parent. Choosing the right agency will ensure that the companion you hire will have the background and supervision required for your peace of mind.

  1. Do your Homework: Before you hire a companion or aide, determine the type of care your loved one needs, whether it is personal care and meals, skilled nursing care or Alzheimer’s care. Make sure the agency you choose offers trained home health care workers who are qualified for your requirements, and check to see that the agency accepts the type of payment you will provide.

  2. Assessing the Need: The agency you choose should begin by sending an experienced nurse or other health care worker to perform an initial assessment in order to determine the level of services that are needed. You may have performed an informal assessment on your own, but a trained professional knows what to look for and can offer advice.

  3. Ongoing Assessment: It is a fact of life that the elder loved one’s needs may increase as time goes by. Find out if the agency has a process in place to evaluate your aging parent to determine if there are any changes in services that are needed in the future.

  4. Caregiver Training: The home health care agency you choose should provide caregivers with the training they need to provide appropriate and high quality care to your loved one. The agency may provide continuing education and certify its personnel to make sure that caregivers are capable of identifying changes in service needs and can report suspected health conditions.

  5. Services Provided: Ask whether the companion or aide who will be assigned to your loved one has the right background to do the job. You may need someone who can cook meals, help out with personal care like bathing and tidy up around the house. In many cases, you will want an aide who is licensed to drive. Sometimes the aide must have the ability to administer, as well as supervise, medication.

  6. Continuity of Care: It is important that a limited number of people care for your loved one. Having the same companion can enable the elderly family member to form a relationship, and continuity insures that the companion will be familiar with required services and routines. Ask about the turnover rate at the agency and what happens if a substitute caregiver is needed.

  7. The Care Plan: It may be important to you and your loved one to have input into the care plan. The companion can make suggestions like shopping, visiting the library, taking in a movie or participating in a social activity.

  8. Ongoing Monitoring: Now that you have secured the services of a home health care agency you can take on the role of monitor to make sure your loved one is receiving appropriate care from a trained health care worker from the right agency.

When you need a home health care companion or aide for your aging loved one, contact us at Home Helpers of South Shore. Owned and operated by a compassionate health professional with a strong understanding of the needs of aging seniors, Home Helpers can provide the trained, experienced home health care workers you need.

Please call us at 781-585-1244 or fill the form on left for a free in-home consultation to determine the plan that is right for you.

We serve the following communities:

Abington , Braintree , Brockton , Buzzards Bay , Carver , Cohasset, Dighton , Duxbury , Falmouth , Halifax , Hanson , Hingham , Holbrook , Hull , Humarock , Kingston , Lakeville , Marshfield , Mashpee , Middleboro , Norwell , Pembroke , Plymouth , Plympton , Quincy , Randolph , Rockland , Sandwich , Scituate , Taunton , Wareham , Weymouth , Whitman