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Home Helpers vs Private Caregivers

Protecting Your Loved Ones at Every Step

Services - We do a thorough assessment of our senior client’s needs and provide them with only the services they ask for. Our clients received invoices which clearly document the hours and services provided.

Hiring - We do all the hiring of our in home caregivers with a two-person team, and ultimately only hire people who we would send to our own parents’ homes. We only hire experienced caregivers.

Training - We provide initial orientation to all our caregivers, and ongoing training which can be one-on-one, or in a group setting. We have quarterly caregiver in-service meetings on topics such as Elder Abuse, Alzheimer’s Care, Hospice Care, and Emergency Preparedness. We have an incentive program for our caregivers to achieve higher levels of certification through intensive training.

Scheduling - We are responsible for all the scheduling of care, and have a person in our office dedicated to that task.

Background - We do 7 point background checks on all caregivers, and contact all references.

Supervision - We provide ongoing supervision of our caregivers to ensure the client is satisfied and the caregiver understands their responsibilities.

Back Up - Should a caregiver call in sick or need to be replaced, we will handle a back up caregiver or provide a replacement. We always have more caregivers than we need at any time, specifically for this purpose.

Taxes - We are responsible for all payroll taxes and unemployment insurance.

Malpractice - We have professional liability insurance and are responsible as the employer.

Employee Injuries - Our employees are covered under our Workers’ Compensation policy.

Theft - Our employees are bonded through our liability insurance.

Hear From the
Families We Serve

  • I am writing this review on behalf of my family and my mother thanking Home helpers for the care provided to our mother for the past 8 years. The staff at home helpers along with the daily care provided was always provided with the utmost ...

    - Susan Pope
  • In January of this year, I fell down the stairs at my home, I would have never thought this would happen to me. I was very seriously injured and after a hospital stay, I was transferred to a rehabilitation hospital. My family, of course, was there ...

    - Dee M.
  • Words cannot possibly express how truly grateful we are to George and Patricia of Home Helpers of Thousand Oaks. From that first desperate hospital bedside phone call to all the calls and meetings in between, they’ve been there with kindness, caring ...

    - Vanessa & Valerie
  • George and Patricia, it just didn’t seem right to thank the caregivers and not include the two of you. I know I’ve said it before, but allow me to express my deepest thanks to you once again. You sent us lovely, skilled women to help our beloved ...

    - Randi B.
  • I can’t thank George and Patricia of Home Helpers of Thousand Oaks enough for the beautiful orchid and their many kindnesses both before and after the loss of my father. Because of them, his last months were as comfortable as possible and in ...

    - Faith F.

We're Here to Help

You have an
urgent situation

You need support you can trust immediately.

We will
come to you

With our FREE In-Home Care Assessment and Home Safety Assessment we can help you through this tough time in the comfort of your own home.

You have a loved one who is in declining health

You want to keep them in their beloved home, but need to know their needs are being cared for.

We'll help you with a plan

With our Cared-4program, we create a customized plan specific to your loved one's needs.

Intro to In-Home Care Intro to In-Home Care
You need additional
support

You have been providing care, but need additional help who can care for your loved one with the same passion that you do.

Exceptional
Caregivers

Our Caregivers are trained and insured. We'll be part of your family, help with the day, and celebrate your loved one.

Our Caregivers Our Caregivers

Steps to Care

  1. 1.
    Initial Call Once we’ve received your information, we will have a detailed call to gather more information on the care situation, answer any pressing concerns, and set up a time to meet in person.
  2. 2.
    In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Cared-4Customized Care Plan to your unique needs.
  3. 3.
    Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
  4. 4.
    Client Visits Once we have begun care, we will pop in at times our Caregiver is there to see how things are going and determine if we need to adjust the Care Plan.

Awards and Associations

  • IFA 2019 Franchisee of the year
  • 2019 Entrepreneur Franchise 500
  • Vet Fran
  • Home Care Pulse Endorsed National Provider
  • Home Care Association of America
  • BBB A+