Open Accessibility Menu
Hide

Home Helpers vs Private Caregivers

Protecting Your Loved Ones at Every Step

Services - We do a thorough assessment of our senior client’s needs and provide them with only the services they ask for. Our clients received invoices which clearly document the hours and services provided.

Hiring - We do all the hiring of our in home caregivers with a two-person team, and ultimately only hire people who we would send to our own parents’ homes. We only hire experienced caregivers.

Training - We provide initial orientation to all our caregivers, and ongoing training which can be one-on-one, or in a group setting. We have quarterly caregiver in-service meetings on topics such as Elder Abuse, Alzheimer’s Care, Hospice Care, and Emergency Preparedness. We have an incentive program for our caregivers to achieve higher levels of certification through intensive training.

Scheduling - We are responsible for all the scheduling of care, and have a person in our office dedicated to that task.

Background - We do 7 point background checks on all caregivers, and contact all references.

Supervision - We provide ongoing supervision of our caregivers to ensure the client is satisfied and the caregiver understands their responsibilities.

Back Up - Should a caregiver call in sick or need to be replaced, we will handle a back up caregiver or provide a replacement. We always have more caregivers than we need at any time, specifically for this purpose.

Taxes - We are responsible for all payroll taxes and unemployment insurance.

Malpractice - We have professional liability insurance and are responsible as the employer.

Employee Injuries - Our employees are covered under our Workers’ Compensation policy.

Theft - Our employees are bonded through our liability insurance.

Our home care services are available in the following communities: Aurora, Bartlett, Bloomingdale, Hanover Park, Hoffman Estates, Itasca, Medinah, Mooseheart, Naperville, Roselle, Schaumburg, Warrenville, West Chicago, Wheaton, and Winfield. Call us if you need care in other cities, and we’ll happily help you.

We're Here to Help

You have an
urgent situation

You need support you can trust immediately.

We will
come to you

With our FREE In-Home Care Assessment and Home Safety Assessment we can help you through this tough time in the comfort of your own home.

You have a loved one who is in declining health

You want to keep them in their beloved home, but need to know their needs are being cared for.

We'll help you with a plan

With our Cared-4program, we create a customized plan specific to your loved one's needs.

Intro to In-Home Care Intro to In-Home Care
You need additional
support

You have been providing care, but need additional help who can care for your loved one with the same passion that you do.

Exceptional
Caregivers

Our Caregivers are trained and insured. We'll be part of your family, help with the day, and celebrate your loved one.

Our Caregivers Our Caregivers

Steps to Care

  1. 1.
    Initial Call Once we’ve received your information, we will have a detailed call to gather more information on the care situation, answer any pressing concerns, and set up a time to meet in person.
  2. 2.
    In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Cared-4Customized Care Plan to your unique needs.
  3. 3.
    Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
  4. 4.
    Client Visits Once we have begun care, we will pop in at times our Caregiver is there to see how things are going and determine if we need to adjust the Care Plan.

Awards and Associations

  • 2023 Employer of Choice
  • Caring Super Star 2023
  • Best of Home Care Leader in Experience 2023
  • Best of Home 2023
  • BOHC Top 100
  • Best Of Home Provider 2022
  • Best Of Home Leader 2022
  • Best Of Home Employer 2022
  • Veteran Owned
  • Veterans Award
  • Best of Home Care Leader 2020
  • Best of Home Care Provider 6x Winner
  • Veterans Care Coordination
  • LTCG
  • Best of Home Care Employer of Choice
  • Home Care Association of America
  • Caring Star 2022
  • Caring Stars of 2023