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Home Helpers vs Private Caregivers

Protecting Your Loved Ones at Every Step

Services - We do a thorough assessment of our senior client’s needs and provide them with only the services they ask for. Our clients received invoices which clearly document the hours and services provided.

Hiring - We do all the hiring of our in home caregivers with a two-person team, and ultimately only hire people who we would send to our own parents’ homes. We only hire experienced caregivers.

Training - We provide initial orientation to all our caregivers, and ongoing training which can be one-on-one, or in a group setting. We have quarterly caregiver in-service meetings on topics such as Elder Abuse, Alzheimer’s Care, Hospice Care, and Emergency Preparedness. We have an incentive program for our caregivers to achieve higher levels of certification through intensive training.

Scheduling - We are responsible for all the scheduling of care, and have a person in our office dedicated to that task.

Background - We do 7 point background checks on all caregivers, and contact all references.

Supervision - We provide ongoing supervision of our caregivers to ensure the client is satisfied and the caregiver understands their responsibilities.

Back Up - Should a caregiver call in sick or need to be replaced, we will handle a back up caregiver or provide a replacement. We always have more caregivers than we need at any time, specifically for this purpose.

Taxes - We are responsible for all payroll taxes and unemployment insurance.

Malpractice - We have professional liability insurance and are responsible as the employer.

Employee Injuries - Our employees are covered under our Workers’ Compensation policy.

Theft - Our employees are bonded through our liability insurance.

Hear From the
Families We Serve

  • My friends ask me if I trust Home Helpers of Lake Country, and I let them know that I trust Home Helpers of Lake Country, 100%.

    - Robert L.
  • I think it’s great that one or both of the owners come out to meet with the family. Lisa does a shift with a client who needs more than companion care, to optimize safe & efficient care. The communication of the Home Helpers exceeds my ...

    - Sherry P.
  • Dave Schmidt came into my office and said he was from Home Helpers of the Lake Country. I really didn’t know much about Home Helpers until Dave said they come into the home and help care for a loved one while the caregiver is away from the home. My ...

    - Mary L.
  • Dave and Lisa, thanks for all the wonderful care given by all the girls including you Lisa. We couldn’t be happier with all. They all do their care with kindness, love, and expertise!. God bless you.

    - Connie & Joyce
  • I do not know what they could improve on. My overall experience was very positive. It was my mother’s changing needs and difficulty accepting it that made it difficult to change the avenue of care.

    - Noel A.
  • She has dementia, and she would complain if someone was excitable or loud. I wanted them to be low key and soft-spoken. They have provided very good matches.

    - Marge M.
  • The communication is great. They have a website where I can go and see the caregiver’s notes about each visit. Whatever my mom needs she leaves a list and it is done.

    - Mary Sue P.
  • I just wanted to let you all know how pleased we are with your service. There’s a noticeable change in attitude here at the house. All the caregivers have been dependable, reliable and have sweet dispositions. Also, they’re very conscientious about ...

    - Mary D.
  • If you’re reading this, you might be where we were three months ago. This is all new, uncharted territory for us, this aging thing. How to help, how to accept help, how to love enough, how to know whether or not you’re doing the right thing. How to ...

    - Mary Jo N.
  • There are so many positive things to say. Home Helpers of Lake Country offer a wide range of services in the home of the one in need. They understand how to help and give direction when you are unsure of what to do. Their level of experience in ...

    - Cheryl G.
  • We are so pleased with Home Helpers. The caregivers are amazing, caring, kind and very compassionate!

    - Sharon S.
  • You’re probably reading this because you have a loved one (or loved ones) needing help staying in their own home. Safety is a concern. Respect is a concern. Health and meds and physical care are concerns. Perhaps companionship and mental stimulation ...

    - Mary Jo N.
  • As Dad makes the transition to hospice care, Richard and I are in daily contact, and something that he mentions in nearly every phone call is how impressed he is with Home Helpers as an organization and with each of Dad’s caregivers. Both he and I ...

    - Ginny Allen
  • We have recommended them already! They help by keeping me informed. I appreciate that they are friendly and patient.

    - Terri S.

We're Here to Help

You have an
urgent situation

You need support you can trust immediately.

We will
come to you

With our FREE In-Home Care Assessment and Home Safety Assessment we can help you through this tough time in the comfort of your own home.

You have a loved one who is in declining health

You want to keep them in their beloved home, but need to know their needs are being cared for.

We'll help you with a plan

With our Cared-4program, we create a customized plan specific to your loved one's needs.

Intro to In-Home Care Intro to In-Home Care
You need additional

You have been providing care, but need additional help who can care for your loved one with the same passion that you do.


Our Caregivers are trained and insured. We'll be part of your family, help with the day, and celebrate your loved one.

Our Caregivers Our Caregivers

Steps to Care

  1. 1.
    Initial Call Once we’ve received your information, we will have a detailed call to gather more information on the care situation, answer any pressing concerns, and set up a time to meet in person.
  2. 2.
    In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Cared-4Customized Care Plan to your unique needs.
  3. 3.
    Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
  4. 4.
    Client Visits Once we have begun care, we will pop in at times our Caregiver is there to see how things are going and determine if we need to adjust the Care Plan.

Awards and Associations

  • Best of Home Care Leader in Experience 2023
  • 2023 Employer of Choice
  • Best of Home Care Leader 2021
  • Best of Home Care Employer 2021
  • 2023 Provider of Choice
  • Best Of Home Provider 2022
  • Best Of Home Leader 2022
  • Best Of Home Employer 2022
  • Best of Home Care Provider of Choice: 2021
  • Best of Home Care Leader 2020
  • Best of Home Care Employer 2020
  • Waukesha County Business Alliance
  • Best of Home Care Provider 2020
  • Homecare Pulse Trusted Provider
  • 2019 Entrepreneur Franchise 500
  • International Franchise Association
  • Best of Home Care Provider of Choice 2016
  • Best of Home Care Provider of Choice 2017
  • Best of Home Care Provider of Choice 2018
  • Best of Home Care Provider of Choice 2019
  • Best of Home Care Employer of Choice 2018
  • Best of Home Care Employer of Choice 2019
  • Best of Home Care Leader 2019
  • Home Care Association of America
  • BBB A+