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Home Helpers vs Private Caregivers

Protecting Our Clients - A High Priority

Services - We do a thorough assessment of our senior client’s needs and provide them with only the services they ask for. Our clients receive invoices which clearly document the hours and services provided.

Hiring - We do all the hiring of our in home caregivers with a two-person team, and ultimately only hire people who we would send to our own parents’ homes. We only hire compassionate caregivers.

Training - We provide initial orientation to all our caregivers, and ongoing training with a focus on expanding knowledge individualized to each employee. Alzheimer’s and dementia training is key to caring for many of our clients.

Scheduling - We are responsible for all the scheduling of care, and have a person in our office dedicated to that task.

Background - We do electronic fingerprint(BCI/FBI) background checks on all caregivers, and gain a thorough understanding of work history.

Supervision - We provide ongoing supervision of our caregivers to ensure the client is satisfied and the caregiver understands their responsibilities.

Back Up - Should a caregiver call in sick or need to be replaced, we will handle a back up caregiver or provide a replacement. We always have more caregivers than we need at any time, specifically for this purpose.

Taxes - We are responsible for all payroll taxes and unemployment insurance.

Malpractice - We have professional liability insurance and are responsible as the employer.

Employee Injuries - Our employees are covered under our Workers’ Compensation policy.

Theft - Our employees are bonded through our liability insurance.

Hear From the
Families We Serve

  • To a great extent, my satisfaction with Home Helpers of Cincinnati stems from the manner in which they conduct operations. I’m especially impressed by their attention to detail, playing by the rules, and being open and fearless about asking for ...

    - Linda
  • Eight years ago we learned my wife, Barbara, has a condition that eventually results in loss of small muscle motor skills. This condition has, over time, severely affected her abilities to speak, move, and eat. She now requires constant ...

    - Vernon
  • Could not have been any better, very patient, helpful, easy to contact, great communication, and adapted to situations well! Outstanding!

    - Betsy
  • Cheerful and very obliging when asked to do whatever our needs have been.

    - Mary
  • I was very pleased with the service Home Helpers gave to Barb and me during a very stressful time. The caring and understanding of our situation and the needs we had were respected, and the flexibility of your staff worked well for us. I found Home ...

    - Tom
  • I don’t know what we would do without S___. She gives us peace of mind when we are unable to be with my father-in-law. We trust her completely with him, his money, and his home. The other caregivers are good also. I like the fact that we can change ...

    - Kathy
  • Most of the caregivers have been like family to my aunt.

    - Susie
  • I have been very happy with the people who have assisted in my varied events and activities. The office staff has responded well in efficiently handling the few difficulties we have had.

    - Jane
  • My husband is very happy with C___. They get along beautifully!

    - Maxine
  • I had the recent occasion to hire Home Helpers to care for my father. The people that work for them were caring and diligent. It was a relief to know my father was in good hands. If I ever have a need for home care again, there is only one person I ...

    - George
  • You guys were great to mom. You and your associates made a difference in her life. She lived longer and she was able to do it in her home thanks to you guys.

    - John

Steps to Care

  1. 1.
    Initial Call Once we’ve received your information, we will have a detailed call to gather more information on the care situation, answer any pressing concerns, and set up a time to meet in person.
  2. 2.
    In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Cared-4Customized Care Plan to your unique needs.
  3. 3.
    Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
  4. 4.
    Client Visits Once we have begun care, we will pop in at times our Caregiver is there to see how things are going and determine if we need to adjust the Care Plan.

Our Blog

  • Maintaining a Positive Outlook as a Caregiver
    Maintaining a Positive Outlook as a Caregiver Read More
  • How Seniors Can Stay Connected During the Coronavirus Outbreak
    How Seniors Can Stay Connected During the Coronavirus Outbreak Read More
  • How to Protect Yourself from Coronavirus
    How to Protect Yourself from Coronavirus Read More

Contact Home Helpers® Home Care

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Awards and Associations

  • Best of Home Care Provider 2020
  • Best of Home Care Provider 2015
  • Homecare Pulse Trusted Provider
  • 2019 Entrepreneur Franchise 500
  • International Franchise Association
  • Best of Home Care Provider of Choice 2018
  • Best of Home Care Provider of Choice 2019
  • Best of Home Care Provider of Choice
  • Best of Home Care Leader in Excellence
  • Home Care Pulse Endorsed National Provider
  • Home Care Association of America
  • BBB Accredited Business
  • BBB A+