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Best of Home Care 2019

We Care: Excellence in Dementia Care, Alzheimer’s Care, Home Care, Elderly Care and Senior Care in Enfield CT, Western MA and North Central (CT)

Only Best of Home Care Agency in our region

For the fourth consecutive year, Home Helpers Home Care in Enfield (covering North Central CT and Western Massachusetts) has earned The Best of Home Care: 2019 Provider of Choice Award, for the excellence of their services provided to their clients.

The honor is awarded by Home Care Pulse, an independent surveyor that researches and compares the quality of services provided by Home Care companies all over the United States, throughout the whole year. Every month, Home Care Pulse conducts interviews with the companies’ clients to grade and evaluate the quality of the care they are receiving. The companies that exceed the competition in the excellence of their services are awarded the Best of Home Care – Provider of Choice Award.

Once again, Home Helpers is the only senior care agency in our region to receive this award.

“As a business owner with decades of experience in the Enfield area, I am always paying attention to what our clients are thinking,” says Home Helpers owner, Peter DiMaria. “I try to put myself in their shoes and feel what they feel about our services.”

Home Care Pulse asks the agencies’ clients a number of questions regarding the quality of care they are receiving, the expertise and compassion of the caregivers, communication of office staff and recommendations of things the may be improved.

This award is earned by offering excellent Home Care

That’s why we are so proud of this recognition. This is not an award you win, it is an award you earn, for quality in Home Care. Every month we receive the results of these interviews and we work harder to make our clients even happier.

According to a Home Care Pulse statement, the award means that Home Helpers is one of the top agencies that “receive the highest satisfaction scores from their current clients. These providers are best-in-class for quality in-home care. This recognition reassures you that your home care provider is dedicated to your satisfaction and will provide you with quality, trustworthy in-home care”.

Clients satisfaction makes us Best of Home Care

We care about the opinion of our clients. That’s why receiving this award for the fourth time in a row means so much to us. It is a recognition that our clients are highly satisfied with the care they are receiving. However, that is not the main reason we are part of this program. The actual reason is that it allows us to receive candid feedback from our clients, showing us areas in which we can improve even more and offer a better service. The quest for excellence never ends.

Other awards

Besides the Best of Home Care: Provider of Choice Award 2016, 2017, 2018, and 2019, Home Helpers Home Care in Enfield and region also counts with a number of other accolades. In December, the agency was elected Business of the Year by the North Central Chamber of Commerce. Earlier this year, Home Helpers North Central was awarded the Caring Star Award. It also counts with an A+ rating by the BBB (Better Business Bureau) and an A+ rating by the Home Care Standards Bureau. Home Helpers Home Care in Enfield is also a Corporate Member Associate of Home Care Association of America.

5-Star reviews on Google

This excellence is also reflected in 5-star reviews and testimonials posted by the company’s clients on Google, Facebook and other social media channels, with a perfect 5-star rating.

We would like to thank all our clients for their spontaneous support and our whole team of caregivers who have been providing excellent care for them. This wouldn’t be possible without their commitment and dedication.

Client testimonial:

★★★★★ "I would recommend Home Helpers because they give excellent care. They are absolutely the best. They are very friendly and, on top of this, they do their work very well. I cannot tell you one thing that I am dissatisfied with, and I’m being sincere. My caregivers are very interested in what they are doing and they want to help. I’d give them a 20 (out of 10) if I could. Home Helpers has helped me in every way. They are kind, do exactly what I want them to do, and they do it excellently." Jane B., Senior Care in Enfield, CT

Read more 5-Star Reviews and Testimonials.

Hear From the
Families We Serve

  • My aide was good and honest. She did what I wanted and if I had a problem or concern, Peter, the owner, took care of matters, seven days a week. I could call him, at any time, and know that he would respond.

    - Ina F.
  • I wanted to let you know that Grace has been absolutely wonderful with mom. She has been able to get her up and having breakfast before 10 am most mornings. The way she is able to get mom to do what is needed makes it really obvious that she has lots ...

    - Mark C.
  • The caregiver from Home Helpers shows me that they care by making sure that everything goes smooth. They don’t complain about anything. I recommend Home Helpers because I have no problems with them.

    - Charles K.
  • I am glad I hired Home Helpers of North Central Connecticut to care for my daughter. It gave me peace of mind and lessened my worries. The owner was always available when I called with changes in the schedule or services that were needed.

    - Shirley
  • My caregiver is understanding, positive and helps motivate me to do what I need to do. She was really good with my husband who wasn’t very good with strangers. Her compassion made her a good match for me. I don’t think I would have gotten my act ...

    - Anne B.
  • My caregiver is very organized, friendly, knows her boundaries and is excellent. She will do anything to make me comfortable and make things easier for me. She offers to do anything and is willing to help me. I look forward to my caregiver coming.

    - Jane B.
  • I cannot believe what a difference the caregivers have made in my parents and my life. They have raised their quality of life 100 percent. The people are personable, have high integrity and a very strong work ethic. They have connected in a way that ...

    - Christine C.
  • Home Helpers has provided high-quality services for my aunt. I highly recommend their services to families looking to make their loved ones feel comfortable and safe at home.

    - Erica D.
  • I don’t know what I would do without Stacey. She has made me feel so much better and relaxed. She has made my life easier in a caring, personable way.

    - Joe P.
  • The services are excellent, actually beyond what I expected. The caregivers are great at working hard and getting all the tasks done. They are compassionate, and they really care about us. I do recommend Home Helpers all the time.

    - Milly C.
  • My caregiver from Home Helpers is wonderful to me. I liked her the minute I met her. She cooks and does many other things for me. She is punctual, and if there needs to be a change of day, she will make it work for me. The office staff is definitely ...

    - Lavern O.
  • The caregiver takes care of my parents, makes meals and takes care of the house. She is able to accomplish all the tasks. The services are excellent.

    - Douglas C.
  • Home Helpers is consistent and keeps their word. The caregiver makes breakfast, helps me with exercises, helps with showering, gets me dressed, gets me into my braces, takes me shopping, and takes me to the doctor. I have difficulty walking, and the ...

    - Jim H.
  • My caregiver’s work ethic is fabulous, he never stops moving. He takes care of me very well, watches me, and helps me get dressed. I like him very much. He cooks my breakfast, drives me to appointments, and stays there with me. He knows his way ...

    - Jim H.
  • My caregiver is very critical to make sure everything is done. The services have made my life better. The caregivers are doing the work instead of me.

    - Mary F.
  • I chose Home Helpers because a friend recommended it. Home Helpers is a good service, and it is the right price. I am pleased with it. The caregiver is very good. She checks a lot if I need something. She is there when I need her.

    - Joan C.
  • The services from Home Helpers have helped my loved one get out and get him where he needs to be. I can’t imagine life without them because my loved one really needs them. He wouldn’t be alive without them, and Home Helpers has made a huge difference ...

    - Alva T.
  • Thank you, Sarah and Peter, for the wonderful pie! We are so blessed to have Home Helpers. Holly ( her caregiver ) is a very special girl. We are truly grateful for your generosity. May God bless you and your office

    - Gloria D.
  • The caregivers do whatever I ask them to do and they are always busy. They take care of Joe well.

    - Pat M.
  • From the first telephone call to Peter to the first family meeting to subsequent interactions with the staff from Home Helpers.....all have been great!!! Peter is a warm, caring, professional owner and manager who expects excellence from his staff in ...

    - Maureen C.
  • I would recommend Home Helpers because they give excellent care. They are absolutely the best. They are very friendly and, on top of this, they do their work very well. I cannot tell you one thing that I am dissatisfied with, and I’m being sincere. ...

    - Jane B.
  • Home Helpers has made life easier for me because it gives me a little relaxation while someone worries about my lovely wife.

    - Richard F.
  • The caregivers are there, and they take care of Mom. They are with her every time that she needs to get up, and they make sure she doesn’t fall. The caregivers help her to walk to the bathroom, get dressed, and get ready for bed. They also hand her ...

    - Lynn Z.
  • The caregiver does laundry, gives him showers, and provides meals, cleans the house. She shows a good work ethic by making him laugh and helping me with things that I can’t do. He looks forward to her coming.

    - Myrna G.
  • I can go to work at ease knowing my mother is safe because of Home Helpers. The caregiver got my mom to open up and talk to her during the day. She feeds my mom, and my mom is spotless when I get home. The caregiver’s personality makes my mom ...

    - Julie C.
  • Home Helpers has made my life easier by running errands for me, doing my chores, and helping me with my shower. My caregiver is a very sweet girl, and I love her.

    - Arlene K.
  • Home Helpers has provided exceptional care for the changing needs of my aging parents. The support provided by the Enfield staff and caregivers has enabled my parents to live safely and comfortably in their own home, performing household chores, ...

    - Paul O.
  • Home Helpers has provided care for my mother for over a year now. They are very professional, reliable and flexible in providing for the changing needs of our family. The caregivers are trained, very capable and sensitive to the daily challenges ...

    - Loraine Q.
  • Home Helpers has made mine and my husband’s life easier. The things I try to do cause me pain, so it’s nice to have a terrific helper. I am very happy with the way she takes care of me and how she is very concerned and accommodating.

    - Jane C.
  • The caregivers are unbelievable. They accommodate us time-wise, and they are always looking for ways to help. They don’t just sit around.

    - Loraine B
  • I have been very satisfied with the compassion. Considering they are strangers when they come, the caregivers are personable, nice, and easy to get along with. They have just worked out well for us.

    - Nicholas C.
  • I wish to thank those who helped us get through a pretty rough year. So thank you, Pete for getting us set up for home care and then providing us with people who cared. Not only the helpers but your office accommodated needed schedule changes in a ...

    - Earl and Lorraine B.
  • I like them because they are very responsive if I call with any situation or problem. They have made life easier by giving me peace of mind, so I don’t have to worry about Joe when I am not there. I know that Joe is safe with them and is getting the ...

    - Alva T.
  • Home Helpers has provided excellent care for my Aunt Vi. She has a wonderful Live-In Care Giver, Lorna, who provides her with excellent care. She has been attending activities more, walking more and eating more. She looks much better, and we couldn’t ...

    - Marylin G.
Veteran & Military Families Initiative Dedicated to Serve

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Steps to Care

  1. 1.
    Initial Call Once we’ve received your information, we will have a detailed call to gather more information on the care situation, answer any pressing concerns, and set up a time to meet in person.
  2. 2.
    In-home Care Assessment Here we will answer all your questions, and ask some of our own to craft a Cared-4Customized Care Plan to your unique needs.
  3. 3.
    Start of Care We will come with our Caregiver on the first day of care to go through the Care Plan together and help with introductions.
  4. 4.
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Our Blog

  • Home Helpers has online activities for seniors on Zoom!
    Home Helpers has online activities for seniors on Zoom! Read More
  • Home Helpers Honored Among Top Home Care Agencies in the Nation in Client’s Satisfaction
    Home Helpers Honored Among Top Home Care Agencies in the Nation in Client’s Satisfaction Read More
  • Home Helpers North Central CT and Western Mass Honored Among Top Home Care Agencies in the Nation
    Home Helpers North Central CT and Western Mass Honored Among Top Home Care Agencies in the Nation Read More

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Awards and Associations

  • Caring Super Star of 2020
  • Best of Home Care Provider 6x Winner
  • Alzheimer's Association
  • 2019 Entrepreneur Franchise 500
  • International Franchise Association
  • Home Care Pulse Endorsed National Provider
  • Home Care Association of America
  • BBB A+