Exceptional Caregivers, Remarkable Client service.
True Success Stories from Lehigh Valley
January 2024 - Eileen S.
Eileen S, a resident of Philadelphia, has been a live-in caregiver with Home Helpers Home Care since July of 2015. As one of our veteran live-in caregivers, Eileen has shown, again and again, that she has a natural gift as a caregiver. Anytime a client begins live-in care, there is obvious concern about whether it will be a good fit. After all, this person will be sharing space in their home, and functioning as a team with the client and their families every day! Without fail, from the onset of care, Eileen puts our clients’ minds (and those of their family members) at ease. Eilleen states that she has a passionate calling to be a live-in caregiver, and she seeks to deliver a remarkable experience on every case. With her commitment to service, along with her deep experience handling any type of care needed, Eileen is a logical fit for nearly any client we select for her. Without fail, those clients are thrilled to have Eileen in place. Her maturity, demeanor and professionalism are second to none.
Over the past 4 years, Eileen has served 9 clients, many for extended periods of time and one for 17 months! We are featuring her impact on her current client, who lives in the Lehigh Valley. Eileen initiated care with him in February 2023, our first day of service for this client, and she has remained in place to this day. Her client is 98 years young, a WWII veteran, and was living independently until a fall resulted in a fracture that needed surgical repair. The family knew that it was not safe for their father to return home from rehab without significant care, and made the decision to introduce Home Helpers Home Care’s live-in services.
The family has stated on multiple occasions how happy they are with the decision to hire Home Helpers Home Care, and note that Eileen’s presence brings them great peace of mind every day. Our Client remarked during the presentation of the award, that “if I had a daughter, she would be just like Eileen, because she cares for me like one.” He stated that “she is a caring person, whose passion for this work is evident in everything she does. She keeps me safe at all times, and most importantly, she is an excellent cook, far superior than anyone else!” Eileen prides herself in being proactive in her approach to care, and seeks to prevent potentially dangerous situations from happening. Her client jjoked, “yes, I can’t make it far without my walker,” as Eileen smiled in agreement.
Melony Horn, Nurse Care Manager for this client, is thrilled to have Eileen in place with him. “Eileen is proactive, an excellent communicator, and a logical problem solver. She brings great stability to the home, and follows the plan of care perfectly, which has kept him safe and comfortable. We are so pleased to be an instrumental part of this success story!”