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True Success Stories from Lehigh Valley

January 2024 - Eileen S.

Eileen S, a resident of Philadelphia, has been a live-in caregiver with Home Helpers Home Care since July of 2015. As one of our veteran live-in caregivers, Eileen has shown, again and again, that she has a natural gift as a caregiver. Anytime a client begins live-in care, there is obvious concern about whether it will be a good fit. After all, this person will be sharing space in their home, and functioning as a team with the client and their families every day! Without fail, from the onset of care, Eileen puts our clients’ minds (and those of their family members) at ease. Eilleen states that she has a passionate calling to be a live-in caregiver, and she seeks to deliver a remarkable experience on every case. With her commitment to service, along with her deep experience handling any type of care needed, Eileen is a logical fit for nearly any client we select for her. Without fail, those clients are thrilled to have Eileen in place. Her maturity, demeanor and professionalism are second to none.

photo of lady holding flowers in her kitchen

Over the past 4 years, Eileen has served 9 clients, many for extended periods of time and one for 17 months! We are featuring her impact on her current client, who lives in the Lehigh Valley. Eileen initiated care with him in February 2023, our first day of service for this client, and she has remained in place to this day. Her client is 98 years young, a WWII veteran, and was living independently until a fall resulted in a fracture that needed surgical repair. The family knew that it was not safe for their father to return home from rehab without significant care, and made the decision to introduce Home Helpers Home Care’s live-in services.

The family has stated on multiple occasions how happy they are with the decision to hire Home Helpers Home Care, and note that Eileen’s presence brings them great peace of mind every day. Our Client remarked during the presentation of the award, that “if I had a daughter, she would be just like Eileen, because she cares for me like one.” He stated that “she is a caring person, whose passion for this work is evident in everything she does. She keeps me safe at all times, and most importantly, she is an excellent cook, far superior than anyone else!” Eileen prides herself in being proactive in her approach to care, and seeks to prevent potentially dangerous situations from happening. Her client jjoked, “yes, I can’t make it far without my walker,” as Eileen smiled in agreement.

Melony Horn, Nurse Care Manager for this client, is thrilled to have Eileen in place with him. “Eileen is proactive, an excellent communicator, and a logical problem solver. She brings great stability to the home, and follows the plan of care perfectly, which has kept him safe and comfortable. We are so pleased to be an instrumental part of this success story!”

Our nationally recognized caregivers are here for you! Schedule a free in-home care assessment today or call us at (610) 871-5609 for more information.

Hear From the
Families We Serve

  • Maggie, Mel and staff at Home Helpers, Thank you so much for the many years you took care of our mother, and for all everyone did for her. She had a good life, but the last three years had been difficult for her. She is in a much better place. Again, ...

    - Cathy F and Tom C
  • The support from Maggie and Home Helpers has been enlightening in our search for the best care for my Mother. No other agency that I met with offered to provide the same approach and dedication to understanding our needs.

    - Brigit S.
  • I have been using Home Helpers for both short- and long-term help for over 7 years. The caring from the staff has been extraordinary. The many different options of help make the company flexible, as needs change. The availability has run the gamut of ...

    - Martha S.
  • My first experience with Home Helpers was when my parents needed extra help around the house. I called five or six agencies and Home Helpers answered. This was a first indicator that they have a good system for responding to needs quickly. They take ...

    - Caroline D
  • I would like to say a personal thank you to Lenny Jankie. She goes up and beyond her caring. We are so grateful To have such a kind, thoughtful, caring person to help with our Mother and her needs. She is wonderful in communicating with me. I am very ...

    - Jennifer Brown
  • Our family would recommend Home Helpers as caring professionals who meet the needs of the client and the requests of the family. We were so grateful for all the complete care the helpers provided when we could not be there. They also went above what ...

    - Linda
  • I was very reluctant to engage live-in care to help with my wife, who has advanced Alzheimer’s. Finally it became absolutely necessary to have assistance in our home, at all times. Having a live-in caregiver (with Home Helpers) has completely changed ...

    - R
  • I was in crisis when my mom was released from rehab and required 24-hour care due to her dementia. My sister took a leave of absence to care for her, but could not stay due to her husband suddenly becoming very ill. That left me to cover all of the ...

    - Donna C.
  • Home Helpers came highly recommended when I needed continuous care for my daughter in 2019. After meeting Maggie and Melony and discussing the needs of the family which included my granddaughter, a caretaker was selected. During this process I ...

    - Joan E.
  • When my Dad was still in rehab we began to make plans to bring him home. We reached out to Home Helpers Home Care, who offered a walk-through to confirm the house was equipped to meet his limited needs. Professional support with love, kindness and ...

    - R
  • I really appreciate everything that Home Helpers has done for us. I could not have kept mom with me if you guys weren't there for our family. Your company's commitment to quality care and the flexibility of your scheduling team was invaluable. The ...

    - Vicky
  • As you know, living with Alzheimer’s disease is a very complicated disease to face as both the loved one and the caregiver(s). After Barb moved in with me and Buddy last May, we were quite overwhelmed and had a lot to learn about the disease and how ...

    - Kate O
  • I want to thank you very much for all your help and assistance with my father. It was not by chance that I saw you that day at the bank or at the House + Barn last month. God puts the right people in your life at the right time. I appreciate the many ...

    - Marcia T
  • I have had the opportunity to use Home Helpers for my physical care and home support. I found them to be exceptional in all areas of my care. From the home consult and the selection of the home care giver, it was professional and seamless. The ...

    - Paul F. EASTON
  • My parents used Home Helpers for many years. Their assistance allowed my parents to remain living independently for a longer period than would otherwise have been possible. They provided a variety of types of assistance. Some of the features that our ...

    - Reta D
  • I am writing to thank the Home Helpers for the competent and compassionate care your staff provided to my mother during her 3 years at Sterling HTS., and in particular over the final 2 months of her life. They helped to make her last years of life as ...

    - Stanley Y
  • My caregiver from Home Helpers will do everything I ask them to do and is top-notch. They have concern for me and I recognize their love and care. I can’t think of a time when Home Helpers didn’t meet my expectations. I just love them, I don’t know ...

    - Anonymous
  • Hi Maggie, As you know, living with Alzheimer’s disease is a very complicated disease to face as both the loved one and the caregiver(s). After Barb moved in with me and Buddy last May, we were quite overwhelmed and had a lot to learn about the ...

    - Kate Osthaus
  • I’m sorry to write that my father passed away tonight. I wanted to write to you to share how much we really valued the help that you all gave to my father and the special and unique gifts that each of his helpers brought each day and night. Arlene ...

    - Peter S.
  • I wanted to let you know something personally about our experience with you. You have a wonderful style for interacting with people in need -- with warmth, concern, and willingness to educate us and answer every question with enormous patience. You ...

    - Louise B.
  • We would like to take this opportunity to express our gratitude for the care that the Home Helpers Team provided for our loved one, Violet W. We feel strongly that without the care and concern of your staff, from both administrative and home health ...

    - Karen B.
  • I just wanted to let you know my parents really like their caregiver, Sherry. They say she is a much better fit that the caregiver from other agency and they actually look forward to their weekly visits with her!

    - Barbara W.
  • I was very pleased and excited to hear the news that Margaret Kennedy was chosen as the Care Giver of the Month. Margaret has now been a part of our family for the past six months, taking care of my Aunt Mitzi who will be 97 in September and suffers ...

    - Suzanne Rabenold
  • There are no words to express my gratitude for the wonderful care Home Helpers provided my Mother for the past five years. The caregivers, nurses, and administration all worked together to cater to her needs. If it had not been for the care you ...

    - Kerry S.
  • I’m sorry it’s taken me so long to respond. Things have finally calmed down. I really appreciate everything that Home Helpers has done for us. I could not have kept mom with me if you guys weren’t there for our family. Your company’s commitment to ...

    - Vicky B.
  • We can’t say enough good things about the Home Helpers at Sterling Heights. Their competent staff has provided a variety of valuable services to help our parents and our family throughout the last few years. Whether assisting with household tasks and ...

    - DGB
  • Our facility recently had a need for a Private Duty aide for a Memory Care resident that was having a tough time “transitioning”. After interviewing 2 agencies, the family chose Home Helpers of Bethlehem. I could not have had a more pleasant ...

    - Karen Onushco

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