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About Us

About Home Helpers

Home Helpers was founded in 1997. Home Helpers’ goal has always been simple – to provide exceptional home care to those in need of a caring, helping hand. What began as a simple idea – making life easier, one person at a time – has grown and evolved over the years. We are now supporting clients and families in more than 500 communities across North America, providing in home care services to seniors, working parents and those requiring continuing and recuperative care. As one of the nation’s leading senior care providers, our mission is to become the most trusted and respected provider of comprehensive home care services and support for you and your loved ones, empowering you to remain independent in your homes and communities. For more information about Home Helpers corporate, please visit

Our Caregivers

Of all the questions we are asked, this is the one our families typically have the most concern. With this in mind, I want to let you know how we find, hire, and train our caregivers. The reason we won the awards above and continue to grow this business is because of our wonderful caregivers. First of all, we have a unique way of finding our caregivers. While most of our competition find caregivers on CraigsList, we locate our caregivers through churches, nursing schools, and friends of our existing caregivers. We look for a caregiver who has a “heart to serve”, not just someone that needs a paycheck.

Once we locate a potential caregiver, they must then pass a 20 step screening process. This includes taking a Personality Assessment, a Nationwide Fingerprint background check administered by the Tennessee Bureau of Investigation, Drug Testing, TB Skin test, Reference Checks, and more. They then are interviewed by 2 of us. Each of us has to say “YES” in order to proceed with offering them a position.

Once they become part of our family, they then go through HH University, which consists of a training/orientation program, online classes, as well as ongoing training.
When you sign on with us, you know that all of our caregivers have gone through the hiring process, they have been trained, they are our employees, they are bonded, licensed, and insured. We are never offended by a potential client asking for a copy of our license or insurance documentation.

Hear From the
Families We Serve

  • Thank you for taking good care of my Mom this year. God Bless you all.

    - Richard C.
  • My Dad has been receiving services from you for 5 years. Linda J was fantastic and my dad always looked forward to seeing her on Thursdays. Thank you for your services.

    - Ann H
  • Thank you and your sweet team at the manor for the love and care that you gave to my mom Ruth E. Thanks to you all she was able to live at her home for the last weeks of her life. My sister and I are most grateful to all of you.

    - Cindy F.
  • We are having more good days and nights these days/nights, with the help provided by Becky and Susan. Each of them is WONDERFUL with my mother and we are SO THANKFUL to have them as part of our home and family. Blessings on all the Home Helpers over ...

    - Jane G.
  • We would like to thank you for the beautiful plant that you send to the memorial service. We especially thank you for the caring people that you sent to help us with our loved one. He became attached to several of them.

    - Darlene F.
  • Thank you all for the card, your thoughts, and sympathy. Most of all, thank you for your service and for being there for my father. Your dependable and caring service is to be commended.

    - David, Paul, and Matt
  • When my mother fell and broke her shoulder, I NEEDED someone who was dependable that could help her with all types of daily tasks. But, what I WANTED was someone who was loving, caring and compassionate, that would care for my mother the same way I ...

    - Lynn
  • May I please extend a huge thank you to Ms. Janice? [My husband] is a bit under the weather and yet she is still able to engage him in his stretches/range of motion exercises. She is phenomenal in more ways than I can express here. And as I always ...

    - Diana
  • We are just so very very pleased with your agency and with Pat!!!!

    - Karene
  • We have been using your services for 2 years now to help remind my dad to take his medicine regularly. This has resulted in very positive results and I’m very pleased. Hannah has built a great rapport with my dad and he very much trusts her. Hannah ...

    - Lindsay
  • Your company has made my life more pleasurable and the quality of my caregivers is excellent. Thank you!

    - Charlotte
  • I live far away in Chicago and am only able to visit my Aunt Sara 2x a year. Having Jennifer B., her caregiver, there gives me so much peace of mind. She takes her to the massage therapist, the chiropractor and even drives my aunt around to see ...

    - Mary Helen
  • Our 95-year-old mother lived in an independent living facility for almost three years. During this time, she experienced mobility and cognitive decline. In an effort to support Mom in her apartment we hired your organization to assist her. The Home ...

    - Beth D.

We're Here to Help

You have an
urgent situation

You need support you can trust immediately.

We will
come to you

With our free In-Home Care Assessment and Home Safety Assessment we can help you through this tough time in the comfort of your own home.

You have a loved one who is in declining health

You want to keep in their beloved home, but need to know their needs are being cared for.

We'll help you with a plan

With our comprehensive care program, we create a customized plan specific to your loved one's needs.

Intro to In-Home Care
You need additional

You have been providing care, but need additional help who can care for your loved one with the same passion that you do.


Our caregivers are trained and insured. We'll be part of your family, help with the day, and celebrate your loved one.

Our Caregivers
caretaker wrapping blanket around a senior

Next Step

If you haven’t already, you should soon receive a call from one of our Care Coordinators. These are trained individuals who are able to assist you through the journey. They will setup a free Home Consultation or meet with you at our office. If you would rather speak to someone directly, I urge you to contact Mike Lee, President or Kim Shotts, Director of Community Relations, at F:P:Sub:Phone}.

Again, I really appreciate you contacting us. No matter what stage of this process you are in, we want to help you. Our Care coordinators can arrange a Care Plan ranging from a monthly budget of $65/month to full-time 24/7 care and everything in between.

Thank you,

Awards and Associations

  • Best of Home Care Provider 2015
  • Alzheimer's Association
  • International Franchise Association
  • Best of Home Care Provider of Choice 2018
  • Best of Home Care Provider of Choice 2019
  • Home Care Association of America
  • BBB Accredited Business