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Why Home Helpers

Why Choose Home Helpers of Rochester?

It can be a difficult decision to choose the best home care agency for your parent. At Home Helpers of Rochester we feel that you are starting to "build your team" of professionals to help you navigate through the maze of information and choices coming your way.

Home Helpers can help you now and in the future through our years of experience. We can help with everything from choosing the right rehab center or nursing home, to hiring a mover or needing a snow plow service. Home Helpers is here to help you with every aspect of the aging process.

Need More Convincing?

  • Owner is a trainer for the Alzheimer’s Association
  • No extra charge for overnights
  • No extra charge for holidays
  • No extra charge for emergencies
  • Free discharge planning
  • Geriatric care nurse manager
  • Free Furry Friend visits
  • Free Music Memories
  • Special events throughout the year
  • Free activities for Alzheimer’s patients
  • Home Helpers is proactive, not reactive
  • 24/7 care
  • Free senior volunteer program
  • Free consultation in hospital or rehab center
  • Loving pet care
  • One stop for all your referral needs
  • Personal attention to detail
  • We can take you on a vacation!
  • Fastest Emergency button on the market
  • Automated Medication Dispenser
  • GPS Care watch for wanderers

Call (585) 481-8670 today to schedule your free in-home care assessment.

Hear From the
Families We Serve

  • Hi Debra, Thanks for the photos. My mom was so happy about the trip to the zoo, she really enjoyed it. Thanks for everything!

    - Sara
  • You have made life more comfortable for my parents and given me more peace of mind. As a nurse, I am very selective in the type of agency that cares for my parents. The office run by Debra Kostiw, I would suggest to anyone I know. This office: very ...

    - Cherly
  • You gave our lives back to us, Thank you.

    - D.L.
  • Excellent staff/caregivers-loyal, compassionate, experienced. Go beyond the “call of duty” if a need arises, other than the scheduled time frame. Can rely and depend on Home helpers 100%! I can’t say enough, and my 95-year-old mom loves them all!

    - Gayle
  • The____________family siblings are doing all we can to support our fathers wishes to remain in his own home, living independently. As Dad's needs increased, we realized even though there are 5 of us, we needed help. Though Elder Source we contacted ...

    - G, D, D, J, J
  • Nervous at first, but as soon as Leslie came, it was like we had always known her. We love her.

    - Dorothy
  • My sister forwarded the photos you took and I wanted to say thank you so very, very much for all your care, assistance and patience with my Dad. I appreciate your persistence in making friends with him. He’s a stubborn, independent guy who doesn’t ...

    - Amy
caretaker wrapping blanket around a senior

Care When and Where It’s Needed

Our home care services are available 24 hours a day, 7 days a week, 365 days a year, so you know your loved one’s needs are always being met. We offer care when and where it’s needed, whether it’s at home, in a retirement community or assisted living, or skilled nursing facility.

We also help those recovering from surgery or injury, coping with a long-term illness, or managing an ongoing medical condition such as Parkinson’s disease, Alzheimer’s, or ALS. Whatever your family’s needs, Home Helpers can provide the care that makes the difference.

Locally Owned. Nationally Known.

Every Home Helpers agency is locally owned and operated by compassionate, professional members of the local community, ensuring the personal connections that make a real difference for your loved one’s care.

Serving more than 600 communities across North America, Home Helpers has the resources and support to ensure we provide the very best in-home health care services, regardless of the level of service required.

Get Started on the Path to Compassionate Care! Schedule your free in-home care assessment and safety check today, and start your journey to greater peace of mind.

We're Here to Help

You have an
urgent situation

You need support you can trust immediately.

We will
come to you

With our free In-Home Care Assessment and Home Safety Assessment we can help you through this tough time in the comfort of your own home.

You have a loved one who is in declining health

You want to keep in their beloved home, but need to know their needs are being cared for.

We'll help you with a plan

With our comprehensive care program, we create a customized plan specific to your loved one's needs.

Intro to In-Home Care
You need additional

You have been providing care, but need additional help who can care for your loved one with the same passion that you do.


Our caregivers are trained and insured. We'll be part of your family, help with the day, and celebrate your loved one.

Our Caregivers

Awards and Associations

  • 2019 Entrepreneur Franchise 500
  • International Franchise Association
  • Home Care Association of America